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Elements and Performance Criteria

  1. Conduct a basic search using a search engine
  2. Conduct an advanced search using search tools
  3. Use information that has been located
  4. Save and print information

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Assessment must ensure the ability to use search tools to locate information and make an informed assessment of the accuracy currency authority and reliability of the site and information located

To demonstrate competency in this unit the person will require access to

Personal computer with internet capability

Printer

Context of and specific resources for assessment

Locating and using online information is an increasingly important business and personal function Many organisations encourage activities and transactions to be conducted online An increasing number of government provided information services and transactions require online user capability for effectiveness

The sourcing and verification of online information is an increasingly important research task for both individuals and organisations as a growing proportion of suppliers and customers use online facilities to market or secure good and services

The breadth depth and complexity of knowledge and skills in this competency would prepare a person to perform a defined range of activities many of which may be routine and predictable

Assessment must ensure

Applications may include a variety of employment related skills including preparatory access and participation skills broadbased induction skills andor specific workplace skills They may also include participation in a team or work group

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace In undertaking training and assessment activities related to this unit consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs Additional guidance on these and related matters is provided in ICA Section

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts This unit can be assessed either in the workplace or in a simulated environment However simulated activities must closely reflect the workplace to enable full demonstration of competency

Assessment will usually include observation of real or simulated work processes and procedures andor performance in a project context as well as questioning on underpinning knowledge and skills The questioning of team members supervisors subordinates peers and clients where appropriate may provide valuable input to the assessment process The interdependence of units for assessment purposes may vary with the particular project or scenario

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICAUB Operate a personal computer

ICAU1128B Operate a personal computer

ICAUB Send and retrieve information using web browsers and email

ICAU1133B Send and retrieve information using web browsers and email

ICAUB Conduct online transactions

ICAU1213B Conduct on-line transactions

ICASB Detect and protect from spam and destructive software

ICAS2243B Detect and protect from spam and destructive software

An individual demonstrating this competency would be able to

Demonstrate knowledge by recall in a narrow range of areas

Demonstrate basic practical skills such as the use of relevant tools

Perform a sequence of routine tasks given clear direction

Receive and pass on messages and information

Maintain knowledge of industry products and services


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Search engine may include:

Snap

Questfinder

Ask Jeeves

Google

metacrawler

Alta Vista

Excite

infoseek

Findlink

Northern Light

AOL Netfind

Hotbot

LookSmart

Yahoo

Netscape

Lycos

Open Text

WebCrawler

Go To Dot Com

Beaucoup

Meta Search

Search.com

Go2Network

Savvy Search

Profusion

Dogpile

Metagopher

Boolean search may use terms such as:

AND

OR

NOT