Elements and Performance Criteria
- Troubleshoot and maintain operations of digital print system
- Errors in operation of hardware and consumable components in the printing module of a digital printing system are identified and rectified
- Source of errors related to electronic data file, digital front-end, workstation or industry software or hardware printing systems is located and rectified and/or technical assistance is coordinated according to manufacturer’s specifications
- Preventive maintenance is performed according to manufacturer’s specifications to ensure digital print system functions at optimum productivity with minimum downtime and wastage
- Incompatibilities between versions of hardware and software used in digital printing are identified and rectified
- Liaise with clients
- Print service and quality expectations are clearly communicated to client according to enterprise procedures
- Advice is provided to clients on how to set up electronic data files for digital printing according to enterprise procedures, manufacturer’s specifications and digital print equipment capabilities
- Advice is provided to clients on appropriate substrates and document finishing methods for digital printing jobs, according to client’s budget and job specifications
- Perform basic electronic document impositions
- Perform basic digital colour management
- Access and verify electronic data files
- Workstation computer and industry software are used to locate and retrieve electronic data files according to job specifications
- Digital front-end processor is used to locate and retrieve electronic data files according to job specifications
- Preview or pre-flight check of electronic data files is performed to verify correct job set-up according to job specifications
- Basic troubleshooting methods are applied to identify unverified data files, file errors and job requirement inconsistencies according to manufacturer’s specifications
- Submit data files to digital print system
- Produce digital proof and run print job
- Coordinate and/or perform document finishing and client delivery