Elements and Performance Criteria
- Connect to and access the internet
- Connect to internet via existing internet connection and confirm functionality
- Open internet browser and set home page of personal choice by setting internet options
- Ensure internet browser software security
- Adjust display of the internet browser to suit personal requirements
- Modify toolbar to meet user and internet browser needs
- Access a particular website, note privacy and other conditions of use, and retrieve data
- Use socially responsible behaviour when sharing information on the internet
- Enter uniform resource locator (URL) in address line of internet browser
- Use email for communications
- Open email application package, create new email message and add addressees
- Compose text of an email message according to organisational guidelines, and spell check and edit text as required
- Create and add an automatic signature for the user
- Attach files to email message where required
- Determine and set priority and send email message
- Reply to and forward a received message using available features
- Open and save an attachment to the relevant folder
- Search for, sort and save email message using available settings
- Adjust email accounts to restrict and quarantine possible email security problems
- Print email message as required
- Search the internet
- Review organisational guidelines on internet access
- Open internet application and locate and access a search engine on the internet, and define search expressions based on data required
- Enter appropriate key words into the search engine to locate desired information
- Refine a search depending on outcomes of original search
- Save search expression results and present them in a report according to information requirements
- Create a bookmark within the internet browser or a link for the required web page for the key results
- Save key results in a bookmark folder
- Modify internet browser options for printing and print a web page
- Close internet browser
- Access and use consumer specific sites on the internet
- Undertake online transactions
- Access online transaction site
- Ensure security of transaction site
- 5.3 Enter required information into fields on merchant's website
- Ensure pop-up dialog boxes, prompts or feedback mechanisms are completed
- Enter, check and make changes to preferred transaction options
- Complete online transaction
- Record and archive receipts according to business processes
- Close down and leave transaction process
- Conduct an advanced search
- Use search tools and advanced search features
- Use Boolean search techniques when required to enhance the search
- Use multiple or meta-search tools with a range of key words
- Use search engines particular to a field of knowledge to refine the outcome
- Access related virtual community sites and newsgroups, and note their objectives and operational arrangements
- Conduct a search with domain names to refine the search
- Use information that has been located
- Cross reference information found by using several websites to determine accuracy of information
- Check date that website was last updated or properties of website to determine currency of information
- Determine website authority by looking at copyright statements, privacy statements and organisational information
- Save and print information found in different file forms