Elements and Performance Criteria
- Determine context of business need or problem
- Establish the business problem to be investigated, including determining system boundaries, scope and the development methodology to be used
- Choose information gathering method and develop questions appropriate to business problem
- Develop objectives and identify expected outcomes to be achieved
- Document the business problem
- Submit documentation to appropriate person for substantiation
- Gather information
- Use chosen information gathering method to identify clients of the system and problems they encounter
- Record client responses
- Analyse gathered information to identify new system requirements and establish problem specifications
- Document system requirements and problems
- Analyse physical requirements and identify changes required to implement new systems
- Confirm system specifications