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Elements and Performance Criteria

  1. Identify requirements for efficient global production or marketing
  2. Implement requirements for efficient global production
  3. Monitor global production operations
  4. Assist in the implementation of improvements to global production operations
  5. Interpret global marketing data
  6. Assist in the implementation of improvements to global marketing operations
  7. Maintain records

Required Skills

This describes the essential skills and knowledge and their level

Demonstrates knowledge of

production control and efficiency processes

quality assurance processes

production processes

safety and environmental aspects of relevant enterprise activities

workplace procedures and reporting processes

international regulations pricing structures importexport factors

production times quality assurance factors and productionmarketing

arrangements where appropriate

relevant OHS legislation regulatory requirements and codes of practice

Demonstrates skills to

interpret and use data from a range of sources

make recommendations

communicate effectively with others in Australia and overseas

select interpret and apply productionmarketing procedures or processes

prepare and present reports and information in appropriate formats

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Critical aspects of evidence to be considered

Assessment must confirm appropriate knowledge and skills to

assist in the organization of processes for global production andor marketing

ensure global production andor marketing meets enterprise standards

check compliance meets specified requirements

deal with inefficiencies and errors

monitor production changes

liaise with offshore contacts on productionmarketing matters

monitor application of workplace health and safety policies in

production operations

maintain accurate records

Consistency in performance

Applies underpinning knowledge and skills when

coordinating productionmarketing processes

identifying contingencies

completing tasks

identifying and implementing improvements

ensuring safety standards are followed

Shows evidence of application of relevant workplace procedures including

hazard policies and procedures including codes of practice

issue resolution procedures

job procedures and work instructions

quality procedures where existing

security procedures

waste pollution and recycling management processes

action taken promptly accidents and incidents reported in accordance with statutory requirements and enterprise procedures

workplace including modes of behaviour and interactions among staff and others

work completed systematically with attention to detail without damage to goods equipment or personnel

Resource implications

access to real or appropriately simulated global production andor marketing operations in a TCF context

this includes real or simulated work areas materials equipment and information on work specifications relevant safety procedures and regulations quality standards organisation procedures and customer requirements

Context for assessment

assessment may occur on the job or in an appropriately simulated environment

Interdependent assessment

this unit does not need to be assessed in conjunction with other units and can be assessed independently

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements, organisation insurance requirements, OHS legislation, manual handling procedures and relevant health regulations.

Production operations may include:

local production

interstate coordinated production

global production arrangements

Workplace practices may include:

workplace practices relating to providing global operations support

conditions of service, legislation and industrial agreements including workplace agreements and awards and Federal or State/Territory legislation

standard work practices

reporting verbally or in writing

oral, written or visual communication

being responsible for the maintenance of own work quality and contributing to the quality improvement of team or section output, where necessary

safety, environmental, housekeeping and quality practices as specified by machine and equipment manufacturers, regulatory authorities and the organisation

Workplace OHS practices may include:

use of personal protective wear and equipment

safe materials handling practices

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

storage of equipment

workstation housekeeping

cleaning of equipment

workers' compensation legislation

Organisation systems may include:

JIT

VAM

quick response

quality circles

team processes

benchmarking