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Elements and Performance Criteria

  1. Provide potential client with information about services and products
  2. Interpret prescription or referral information
  3. Obtain pertinent personal and medical information from client
  4. Observe general physical and emotional state of client and implement supportive actions
  5. Identify client's needs and expectations
  6. Conduct physical assessment of foot and lower limb
  7. Carry out measurements on foot, footwear and orthoses
  8. Work collaboratively with other health professionals
  9. Develop a management plan and seek approval of client and other parties to implement plan

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Demonstrates knowledge of

problemsolving approach to carry out assessments of clients with footrelated medical conditions based on an appropriate level of anatomy physiology knowledge

client medical condition classification system for determining medical grade footwear and orthotic options common medical conditions include orthopaedic vascular neurological degenerative

principles of biomechanics and kinesiology that directly influence the design and development of medical grade footwear and orthoses

foot bones including names locations and functions

foot and leg muscle groups and how they work and the effect of paralysis on muscle groups

types of common skin injuries and the indications that if present require referral to another health professional

healthy and abnormal gait patterns the consequences of abnormal gait including basic knowledge of lower back problems

common surgical and physiotherapy procedures and their consequences for the provision of medical grade footwear and orthoses

measurement techniques including direct measurements rulers and tape measures representation footprints tracing ink pressure draw in landmarks casts plaster impression foam foot tracing and degrees indirect scale footwear scales Brannock devices

shoe fittings commercial and own extra nonfootwear measures pressures pressure footprints

measurement techniques such as scanners computerised and video gait pattern analysers and other new technologies

principles of medical grade footwear design and how they can be used to meet individual client requirements

general and medical grade footwear construction techniques materials and tools and equipment used

Australian Standards or industry standards used in the construction of footwear

followup and ongoing review process

practitioner and client relationship and factors that can affect this relationship

services provided by medical and allied health professionals

available prefabricated footwear

safety and environmental aspects of enterprise production processes

operation of State and federal government departments eg Department of Veterans Affairs and State health agencies relevant to medical grade footwear operations

health insurance funds and reimbursement or supplementary paying schemes including Aids and Appliances Program Department of Veterans Affairs workers compensation Brotherhood of St Laurence

health insurance and funding

industry and workplace codes of practice

multi and crossdisciplinary principles and practices

relevant codes of practice and regulations governing other practitioners allied health professionals and service providers

roles capabilities and limitations of appropriate medical and allied health professionals other practitioners community resources and services

range of services capable of being supplied by other professionals and service providers

personal professional and medicolegal accountability

maintenance of client and colleague confidentiality

team and group leadership and group dynamics

community expectations of practitioners

documentation requirements

conflict resolution techniques

individual attributes and differences affecting the practitioner and client relationship regulatory requirements copyright obligations and codes of practice

OHS practices including hazard identification and control measures

quality practices

workplace practices

recording and reporting practices

Demonstrates skills to

adhere to prescribed professional reporting processes

establish and maintaining effective working relationships with associates and other professionals

work as a member of a multi or crossdisciplinary team

acknowledge limits of knowledge and skill and referring clients to other professionals when necessary

document information for referral to or review by industry associates and other professionals

objectively evaluate services and products of industry associates and other professionals

use appropriate communication skills to collect information from clients and provide advice and information that are commensurate with the clients language and cognitive abilities

use consultative skills for eliciting information from medical and allied health professionals

examine foot and lower limb and taking measurements using appropriate techniques

record and document all consultative client and measurement data

use problemsolving and decision making skills to formulate plans of action and provide options for a variety of footwear problems

read interpret and follow information on work specifications standard operating procedures and work instructions and other reference material

maintain accurate records

communicate within the workplace

sequence operations

meet specifications

clarify and check taskrelated information

carry out work according to OHS practices

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Demonstrates skills and knowledge to

communicate with clients and carers in a manner consistent with the client level of understanding of processes and procedures

liaise and consult with medical and allied health professionals

conduct physical examinations of the foot and lower limbs and obtain measurements

perform gait analysis including

comparison to average healthy parameters

identification of common problems and consequences

influence of medical grade footwear on gait

basic knowledge of relationship of gait to lower back anatomy

other health professional is identified

record and document measurements and other test results

use problemsolving approach to make decisions related to medical grade footwear or orthoses options

develop a plan of action and management plan

comply with the principles and standards of duty of care

observe ethical standards of client confidentiality

follow up and review clients progress

perform administrative tasks associated with maintaining client records financial record keeping and filing and storing clients foot tracings impressions or casts

establish and maintain effective working relationships with clients and colleagues

identify limitation of own knowledge and skills and make referral to more appropriate service providers as required

clear accurate and relevant communication written and verbal which meets professional and ethical standards

achieve multidisciplinary collaboration and input when necessary

recognise primary accountability and responsibility for client

apply OHS policies in work operations

maintain accurate records

Consistently applies skills and knowledge when

organising work

completing tasks

identifying improvements

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment used and work processes

recognising and adapting to cultural differences in the workplace including modes of behaviour and interactions

completing work systematically with attention to detail without damage to goods and equipment

Context and specific resources for assessment

Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas materials and equipment and to information on workplace practices and OHS practices

Guidance information for assessment

This unit may be assessed independently or in combination with other relevant units


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.

Client may include

referred for assessment by medical or health care professionals

making direct contact

Assessment may include:

initial meeting of client and practitioner, ongoing during development of medical grade footwear and orthoses, and as part of follow-up or regular client review

Need for assistance in attending assessment may include:

language interpreters or other facilitators experienced in sign language or the use of communication devices used by physically or intellectually impaired people

walking aids or transport devices such as walking sticks, frames or wheelchairs

Assessment environment may include:

on-site at workplace

in a hospital or community health care centre

at a residential aged care or disability facility

at client or carer home

Qualified professionals are consulted with:

to verified and confirm the level and status of foot-related medical condition to be treated

OHS practices

OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

other OHS practices relevant to the job and enterprise