Elements and Performance Criteria
- Review relationship with value chain members
- Identify areas which could be improved
- Develop position of own organisation with regard to these areas
- Discuss areas of interest (within relevant regulatory framework) with relevant value chain personnel and develop position of own organisation with regard to any issues raised
- Develop an agreed list of areas for action
- Validate list with own management
- Agree on a framework for progressing agreed list
- Manage changes
- Take required actions within own organisation to implement changes
- Monitor progress of changes within own organisation
- Take required actions to ensure changes achieve their objective
- Monitor changes across value chain and their impacts
- Provide appropriate assistance to value chain members implementing agreed changes
- Manage ongoing relationship with value chain members
- Undertake regular review of value chain relationships
- Review benefits obtained and costs incurred by value chain members
- Review benefits obtained by customer/value chain as a whole
- Optimise benefit/cost distributions and ratios across the value chain
- Explore areas of mutual benefit
- Analyse value chain synergies and conflicts
- Develop approaches to maximise customer benefit flowing from the value chain