Elements and Performance Criteria
- Evaluate the value chain
- Liaise regularly with chain members
- Establish and maintain regular liaison with all chain members
- Identify current and forecast issues with each member
- Work with members to help them address their issues
- Build trust and confidence in the relationship
- Develop a priority list of items for improvement
- Negotiate with all chain members to ensure improvements benefit chain members and improve the benefits/features perceived by the ultimate customer
- Monitor the value added at each step
- Continue to reduce waste