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Required Skills
This describes the essential skills and knowledge and their level required for this unit
Competence to include the ability toapply and explain
principles of recording and reporting
analytical problem solving techniques
Competence to include the ability to distinguish between causes of problems such as
relevant to the ability to improve processes and procedures at that level
Language literacy and numeracy requirements
Writing is required to the level of completing workplace forms
Basic numeracy is also required eg to interpret quality data and graphs
Evidence Required
A holistic approach should be taken to the assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
appropriate documenting of the quality improvement process is undertaken
enterprise procedures for identifying and suggesting improvements are followed
the operator is able to participate in a team discussion
enterprise procedures for implementing improvement proposals are followed
standards are met consistently
Consistent performance should be demonstrated
Assessment will occur onthejob or in a simulated workplace
Competence in this unit may be assessed
in a situation allowing the generation of evidence of the ability to respond to problems
by use of a suitable simulation andor a range of case studiesscenarios
by a combination of these techniques