Elements and Performance Criteria
- Facilitate the development of process and competitive systems and practices knowledge
- Ensure necessary technical documentation and information about the process and competitive systems and practices is available.
- Assist and mentor others in accessing information.
- Identify work activities which may inhibit the ongoing development of competitive systems and practices skills and knowledge of others.
- Arrange for the provision of workforce development and training for self and others, as appropriate.
- Encourage others to apply technical knowledge to the improvement process.
- Facilitate commitment to efficiency improvements
- Encourage a competitive systems and practices approach to work
- Encourage and, where necessary, develop communications between specialists and work group members.
- Lead development of strategies to monitor and deal with identified waste issues.
- Resource and encourage other employees to identify and take action on potential problems.
- Arrange for workforce development and training for self and others, as required, in relevant competitive systems and practice procedures and techniques.
- Guide others in relating identified problems to the maintenance strategy, and developing any required changes, to ensure awareness, learning and commitment.
- Implement process and organisation improvements
- Plan the implementation of work group suggestions and externally suggested improvements.
- Facilitate commitment to, and involvement in, the implementation planning of improvements and to follow improvements to their conclusion.
- Encourage the application of the 'plan, do, measure, improve, control' approach to the job.
- Arrange for workforce development and training, as required, to facilitate continued involvement by others in improvement processes.
- Involve work group and other key personnel in identification of skill needs and means of skills acquisition to fill any identified gaps.