Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Determine job requirements
   • Follow standard operating procedures (SOPs)
   • Comply with work health and safety (WHS) requirements at all times
   • Use appropriate personal protective equipment (PPE) in accordance with SOPs
   • Identify job requirements from specifications, drawings, job sheets or work instructions
2. Prepare to fit custom-made footwear
   • Review client measurements and construction specifications to confirm all required information has been provided
   • Conduct a trial last fitting to check last for fit and function
   • Make modifications to last in consultation with client to achieve design and construction specifications
   • Make a mock-up or diagnostic fitting in line with specifications
   • Evaluate diagnostic fitting and review proposed construction and materials
3. Conduct trial fittings
   • Fit custom-made footwear and consult client for further adjustments
   • Conduct diagnostic trial fitting of custom-made footwear to reflect real-life usage, ease of fitting, and compliance with design and production specifications
   • Identify required adjustments in discussion with client
   • Use discretion, judgement and effective interpersonal communication to interact with client and resolve problems
4. Conduct client follow up
   • Take measurements of foot and footwear and compare to previous findings
   • Take new measurements, if required, to confirm or establish required modifications to footwear
   • Maintain consultation with client throughout fitting processes and act upon follow-up accordingly
5. Document outcomes of follow-up
   • Record information relating to client measurements, trial fittings and modifications
   • Prepare specifications for the development of new footwear or modification of existing footwear

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Workplace procedures include one or more of the following:	requirements prescribed by legislation, awards, agreements and conditions of employment SOPs work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling WHS practices
Australian Standards include:	the relevant industry or Australian Standards that are current at the time this unit is being undertaken
Measuring devices include one or more of the following:	rulers and tape measures 2-D tracings 3-D techniques

---

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

checking client measurements and construction specifications to confirm all required information has been provided

making modifications to last in consultation with client to achieve design and construction specifications

evaluating diagnostic fitting and reviewing proposed construction and materials

fitting custom-made footwear and consulting client for further adjustments, as required, on at least three (3) occasions

communicating effectively with client to resolve problems

examining and measuring foot and shoe to determine any adjustment required

fitting and adjusting footwear and providing follow-up

recording information relating to client measurements, trial fittings and modifications

preparing specifications for the development of new footwear or modification of existing footwear.

---

Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

anatomy of foot and ankle

footwear measuring procedures

footwear design and construction

work health and safety (WHS) and environmental aspects of relevant workplace activities

effective interpersonal communication with clients

workplace procedures

relevant ohs legislation and codes of practice

quality practices

practices for recording and reporting.

---