Elements and Performance Criteria
- Identify and describe the problem
- Identify and describe the problem within documentation and procedures, work health and safety (WHS) procedures, environmental procedures, standard operating procedures (SOP), and housekeeping requirements.
- Gather information to define thetype and extent of the problem.
- Gather information on the effect of the problem on quality or productivity or operations.
- Assess the situation and determine actions
- Conduct analysis
- Determine action plan
- Implement plan
- Identify and organise resources to implement the action plan and consider relevant WHS procedures, environmental procedures, SOP, and housekeeping requirements.
- Schedule plan and communicate to team and other personnel.
- Assist team members, where required.
- Implement the planned changes, to solve the problem, through process adjustments, reporting to an appropriate person or rectifying the problem.
- Monitor and evaluate the solution
- Document and report changes