Elements and Performance Criteria
- Access work site
- Access work site in accordance with company requirements
- Review work order and identify any work site requirements in accordance with company requirements and clarify any issues with appropriate person(s)
- Confirm authority of the client requesting services in accordance with legislative and company requirements
- Clarify nature of the pest management problem
- Review information on client record in accordance with company requirements
- Clarify client perception of the pest problem and their needs and expectations using appropriate interpersonal skills and communication techniques
- Conduct an initial review of the work site to confirm client's perception of the pest problem in accordance with legislative, occupational health and safety (OHS) and company requirements
- Determine assessment method
- Identify hazards and control risks with the assessment method at the work site in accordance with environmental, legislative, OHS and company requirements
- Select and determine a safe, practical assessment method that is cost effective and minimises disruption to client activity and the existing condition of the premises in accordance with work order, manufacturers' specifications and environmental, legislative, OHS and company requirements
- Obtain client agreement to the assessmentmethod prior to commencing in accordance with company requirements
- Identify and select equipment requirements in accordance with legislative, OHS and company requirements
- Conduct work site inspection
- Determine type and condition of building and environment in accordance with work order and legislative and company requirements
- Identify hazards and control risks at the work site in accordance with legislative, OHS and company requirements
- Select and use suitable personal protective equipment (PPE) in accordance with manufacturers' specifications and OHS and company requirements
- Conduct assessment using pre-determined assessment method and safe operating practices in accordance with manufacturers' specifications, environmental, legislative, OHS and company requirements
- Conduct inspection to identify accurately pest type, activity level, density and location of harbourages from available evidence and in accordance with work order, agreed assessment method and company requirements
- Select pest management method options
- Select effective pest management method options appropriate to the identified problem in accordance with manufacturers' specifications and environmental, legislative, OHS and company requirements
- Review pest management method options to confirm they meet client needs and are cost effective in accordance with work order and company requirements
- Provide client with clear, accurate and concise information on pest management method options to enable informed decision-making in accordance with work order and company requirements
- Access additional sources of information to clarify any issues concerning pest type, pestmanagement method options, manufacturers' specifications and environmental, legislative or OHS requirements
- Complete assessment documentation
- Document accurately information on pest problem, client requirements and proposed pest management method options in accordance with the work order and company requirements
- Provide client with information on pest management plan prior to treatment in accordance with company requirements
- Provide client with copy of assessment documentation in accordance with company requirements
- Update client records with a copy of the assessment documentation in accordance with company requirements