Elements and Performance Criteria
- Clarify the community context
- Information about known risks, safety concerns, expectations and desired outcomes is collected and analysed
- Safety concerns, drivers, recent events, community views and sensitivities are identified
- Relevant policies, procedures and existing emergency management documentation and arrangements are identified
- Input to building an initial picture of community characteristics, safety expectations and perceptions of risk is provided
- Significance of available information for own organisation/constituency is assessed and reported
- Scope and focus of a feasible emergency risk management project are determined
- Develop a sustainable emergency risk management methodology
- Own role, organisational responsibilities, limits of authority, scope of community knowledge and expertise are outlined to other group members
- Organisational resources that can be provided to support the emergency risk management process are identified
- Sources of useful, credible information are identified through stakeholders, community networks and interested parties
- Practical consultation and decision making strategies are suggested and debated
- Processes for accountability and timely communication of accurate, consistent information to stakeholders are developed
- Feedback on the proposed project scope and objectives and emergency risk management process is obtained from own organisation/constituency
- Draft project plan is jointly refined and finalised prior to communication with stakeholders
- Develop risk statements and treatment options
- Credibility, accuracy and currency of available risk information is assessed
- Additional information is sought from specialists, organisations and other stakeholders regarding information gaps and conflicting data or views
- Risk statements are jointly developed by considering sources of risk, elements at risk and community/environmental vulnerability
- Risk statements are jointly analysed by considering the likelihood and consequences of occurrences
- Input is provided to help assess the effectiveness of existing treatment strategies
- Treatment options for risks are suggested that take into account implications for stakeholders, practical constraints and established assessment criteria
- Feedback on risks and treatment options is obtained from own organisation/constituency and other stakeholders
- Recommendations are jointly developed and submitted for approval
- Promote ownership for the process and outcomes
- Comprehensive consultation is undertaken at all stages
- All positions and commitments are properly authorised before being communicated to others
- Management is kept informed of project progress, proposed variations in strategy, decisions and recommendations
- Variations to commitment of resources are negotiated with management
- All stages of the process, decisions taken and outcomes are documented in accordance with accountability, legislative, regulatory and organisational requirements
- Opportunities for improving emergency risk management processes are reported
- Work cooperatively with other participants and stakeholders
- Commitment is demonstrated by sharing knowledge and expertise, completing allocated tasks on time and encouraging others to help achieve common goals
- Meeting procedures are observed
- Accurate information is provided at all times
- Opinions and advice are contributed while appreciating the boundaries and cultures of organisations and diverse views of other participants
- A wide range of reactions and views are actively sought
- Language used in meetings is appropriate to the broad range of participants
- Confidentiality and sensitivity of information and meeting processes are respected
- Conflicts are resolved constructively with a minimum of fuss
- Overall community safety outcomes are placed above personal or organisational/constituency interests