Elements and Performance Criteria
- Obtain, analyse and share information on impact of emergency
- A comprehensive knowledge base is developed using existing networks and reliable sources of information.
- Available data and information are analysed to reveal patterns and trends.
- Recovery needs of the affected community and special needs of vulnerable groups are identified in consultation with stakeholders.
- Needs analysis is reviewed as circumstances change.
- A package of recovery functions and services is designed to meet identified needs.
- Analysis outcomes and chosen service model are documented and provided to relevant stakeholders and service providers.
- Plan the delivery of recovery functions and services
- Relevant agencies and community representatives are engaged in planning and decision making.
- Relevant legislation, regulations and emergency arrangements are identified and applied.
- Pre prepared recovery plans are applied/adapted to suit recovery functions and services.
- Likely impacts of the event are modelled to determine how needs and required recovery services may change.
- Capacity and capability to deliver required recovery services is reviewed.
- Recovery priorities are established by considering political context, public expectations, required services and available resources.
- Appropriate delivery strategies are developed in consultation with stakeholders prior to community endorsement and multi agency commitment.
- Coordinate the delivery of recovery functions and services
- Stakeholders and service providers are given regular, up to date information about the event, impacts, likely developments and service priorities.
- Resources are managed to ensure that recovery functions and services are delivered effectively.
- Workloads are managed to ensure the well being of all staff.
- Incoming information about needs and service delivery is collected, analysed and used to review priorities.
- Delivery of recovery functions and services is adjusted in response to changing circumstances and priorities and in conjunction with other functions and services.
- Community, political and media expectations and interests are managed.
- Transition to mainstream services is managed sensitively and in a timely manner.
- Evaluate the delivery of recovery functions and services
- Feedback from stakeholders and service providers is sought, collected and analysed.
- Operational records, minutes of meetings and records of decisions are analysed.
- Instances where recovery services were deficient or poorly delivered are identified and analysed and recommendations to improve future practice made.
- Evaluation outcomes are reported to key stakeholders to inform future recovery planning and models of service delivery.