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Elements and Performance Criteria

1. Model high standards of personal performance, ethics and integrity
   • Own performance standards are consistently demonstrated to serve as a role model for others
2. Personal and professional integrity is maintained to engender confidence and respect from others
3. Commitment to laws and organisational policies, procedures and objectives is constantly demonstrated
4. Breaches of organisational codes of ethics or practices are recognised and reported, in accordance with organisational procedures
5. Review and monitor own performance
   • Required personal and professional performance standards are identified and acknowledged
6. Self-assessment and reflection is regularly used to monitor performance against established standards and to accurately identify personal strengths and weaknesses
7. Formal and informal performance feedback is regularly sought and acted upon, in accordance with organisational procedures
8. Tasks are carried out to achieve outcomes in a manner that minimises resource usage
9. Develop and maintain ongoing personal competence
   • Currency of professional operational competencies is maintained
10. Personal development strategies are identified, planned and implemented and results are evaluated, in accordance with organisational procedures
11. New organisational developments are identified and required competencies are acquired and applied
12. Manage personal work priorities
    • Jobs or tasks are prioritised and undertaken, in accordance with team goals
13. Competing demands are assessed and organised within time constraints to achieve individual, team and organisational priorities
14. Operational and self-development needs are balanced within the work environment
15. Assist and support other personnel
    • Informative and constructive feedback is provided to other personnel in a positive manner
16. Productive and harmonious work environment is promoted through interaction with others
17. Encouragement, support and advice is provided to personnel, in accordance with organisational protocols
18. Maintain physical and emotional health
    • Levels of personal, physical and emotional health are routinely monitored and appropriately managed
19. Support is sought to enable identification and implementation of positive alternatives to personal problems

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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