Elements and Performance Criteria
- Develop funeral services knowledge and skills.
- Access and review sources of information on the funeral services industry.
- Develop knowledge of the historical context of the sectors of the industry and its influence on current practice.
- Recognise ethical and legal issues of significance to the industry.
- Become aware of current and emerging issues that impact on the Australian funeral services industry.
- Obtain information to assist with effective work performance within the funeral services industry.
- Develop and maintain knowledge of the local region and Australian funeral services industry.
- Identify and comply with workplace requirements.
- Comply with relevant legislation and workplace policies and procedures.
- Comply with own job role and designated responsibilities.
- Prioritise and complete tasks within designated timelines according to workplace requirements.
- Monitor and review work outcomes and document where required.
- Identify areas for improvement and implement where appropriate according to workplace policies and procedures.
- Work effectively with others.
- Develop and apply knowledge of funeral services industry protocols.
- Use effective communication strategies when dealing with others in workplace.
- Share personal workplace strengths with other team members and seek support from peers and supervisors to build on skills gaps within context of required work activities.
- Develop funeral services knowledge and skills.
- Access and review sources of information on the funeral services industry.
- Develop knowledge of the historical context of the sectors of the industry and its influence on current practice.
- Recognise ethical and legal issues of significance to the industry.
- Become aware of current and emerging issues that impact on the Australian funeral services industry.
- Obtain information to assist with effective work performance within the funeral services industry.
- Develop and maintain knowledge of the local region and Australian funeral services industry.
- Identify and comply with workplace requirements.
- Comply with relevant legislation and workplace policies and procedures.
- Comply with own job role and designated responsibilities.
- Prioritise and complete tasks within designated timelines according to workplace requirements.
- Monitor and review work outcomes and document where required.
- Identify areas for improvement and implement where appropriate according to workplace policies and procedures.
- Work effectively with others.
- Develop and apply knowledge of funeral services industry protocols.
- Use effective communication strategies when dealing with others in workplace.
- Share personal workplace strengths with other team members and seek support from peers and supervisors to build on skills gaps within context of required work activities.