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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
types of events:business and corporateentertainment and leisureexhibitions, expositions and fairsfestivalsfundraisinggovernment and civicmarketingmeetings and conventionssportscharacteristics of different types of events; their purpose, format and running orderpersonnel and others involved in the operation of an event:clientscontractorsevent operations teamexhibitorsmerchandisersorganising committeesponsorssuppliersvenue coordinators or duty managersvolunteersroles, responsibilities, hierarchy of controls, and reporting for event staging of:corporate clientsinternal event team members, venue personnel and external contractorson-site event managerfeatures and functions of two-way communication equipment used to facilitate communication between event personneltechniques for managing stress and time during operation of eventstypes of event contractors:caterersdisplay suppliersentertainersfood and beverage personnelfloristsequipment hire companiesregistration and ticket sales specialist companiessecurity personnelspeakers and facilitatorssuppliers of technical equipment and servicesvenue coordinators or duty managerskey features and functions of event staging products and services:cateringdisplays, stands and signageexhibitor servicessecuritytalenttechnical equipment and services:audiovisuallightingriggingsetssoundspecial effectsstage designvenue or site:furniturelayoutsregistration areas and equipmentstylingstyles used in venue room set-up and their different purposes:banquetclassroomcabarettheatreu shapeformats for, inclusions, and uses of:operational plans and procedures used to manage on-site event logistics:event documentation issued to operational personnel and contractors briefing papersrunning sheets for delivery of eventregistration reportslayout plan for venue or siteevent service agreementskey environmental and social impacts of event delivery and minimal impact procedures to reduce them:reducing impacts on the lifestyle of neighbouring residentsmaintaining natural and cultural integrityrecycling and disposing of waste, especially hazardous substancessafety for crowds and the movement of large numbers of attendeesuse of energy, water and other resources during event set up, operation and break downcontrol measures to mitigate risk for:attendeescontract staffpersonnelvolunteerscomponents of event break-down:correctly removing infrastructure and facilities to ensure site is left in good conditiondebriefing participants, exhibitors and contractorsdirecting event team member participationliaising with venue and site personneloverseeing recycling and environmentally sound disposal of wastepacking and removing items.