Elements and Performance Criteria
- Process customer payments.
- Receive, check and record cash float.
- Check customer payments against sale value.
- Provide correct change for cash payments.
- Process and record transactions according to organisational procedures.
- Prepare and issue accurate receipts including all relevant tax details.
- Complete transactions using appropriate software applications in line with organisational speed and customer service requirements.
- Reconcile takings.
- Balance customer payments at designated time according to organisational policy.
- Separate cash floats from takings prior to balancing.
- Determine point-of-sale records of customer payments.
- Accurately count and calculate customer payments.
- Balance cash and other payments with point-of-sale records.
- Investigate or report discrepancies in the reconciliation.
- Record takings according to organisational procedures.
- Transport and secure cash floats, cash and other payments according to organisational security procedures.