Elements and Performance Criteria
- Identify the organisation’s needs
- Discuss with relevant staff from the organisation their objectives, expectations and organisational requirements
- Use appropriate communication and interpersonal skills to develop a professional relationship with the organisation.
- Identify, analyse and address any existing or potential issues that may impact on the organisation’s objectives and requirements
- Identify and access resources in accordance with organisational requirements
- Develop a project plan with relevant persons to be negotiated and agreed by the organisation
- Conduct training needs analysis
- Use reliable, appropriate and efficient methods for collecting information and data on current, emerging and future training needs
- Analyse the organisation’s work roles to determine skills and competencies needed for effective performance
- Follow legal, organisational and ethical requirements to gather information and data to assess the current skills and competencies of staff
- Use reliable and valid data analysis methods to determine current and emerging organisational training needs
- Provide advice to the organisation
- Provide the organisation with clear advice and recommendations on training and assessment needs
- Provide the organisation with options for meeting identified training needs
- Obtain feedback and comments from the organisation on the suitability and sufficiency of advice and recommendations
- Use legal requirements to process, complete and present final report to the organisation