Elements and Performance Criteria
- Prepare for import
- Parties involved and their responsibilities are identified
- Various sources of necessary information are identified
- Shipment details and customer requirements are verified
- Working relationships with all parties concerned are established
- Communication with relevant parties and authorities is undertaken to prepare for freight arrival
- Discrepancies are noted and appropriate actions are undertaken in accordance with workplace procedures
- Complete and check documentation
- All relevant documents required for import are identified
- Documentation is checked for accuracy against import details
- Workplace documentation is prepared and issued in accordance with workplace procedures and customer requirements
- Cargoes or shipments where permits or other regulatory documents are required, are identified
- Required information is reported to relevant authorities in accordance with regulatory requirements
- Issues of non-conformance and discrepancies are actioned and a resolution is sought with relevant parties
- Communicate with relevant parties
- Various communication methods are identified as required by workplace procedures
- Communication with suppliers about arrival and shipment details is established
- Communication is undertaken with government authorities within required timeframes
- Arrival details are communicated to relevant parties
- Problems arising from import process are identified and action is taken to resolve problems in accordance with workplace procedures
- Prepare cargo for final delivery
- All relevant regulatory and workplace procedures are completed and compliance is achieved
- Authorisation for cargo release is checked and approval is determined
- Delivery orders or release authorities are issued in accordance with regulatory requirements and workplace procedures
- Clearance statuses are checked prior to shipment release
- Special requirements are identified and discussed with clients in accordance with workplace requirements
- Import charges and freight costs are accurately calculated and any discrepancies are actioned
- Manage records