Elements and Performance Criteria
- Identify workplace procedures and documentation requirements for receiving goods
- Workplace procedures for receiving goods are identified
- Purpose of documents associated with receiving goods is interpreted
- Workplace documentation requirements for receiving goods and reporting damage are identified
- Check and inspect goods on arrival and complete workplace documentation
- Procedures for checking goods against orders or manifests are identified and followed
- Discrepancies and/or damaged goods are reported
- Non-conforming goods are appropriately documented and despatched or stored in accordance with company procedures
- Unload, unpack and store stock
- Appropriate manual handling techniques and equipment are identified
- Safe work procedures are used when unloading, unpacking and storing stock
- Advice is sought on appropriate storage locations and requirements for particular products
- Goods are unloaded and unpacked in accordance with workplace procedures
- Assistance is sought from others as required to maintain safe and effective work
- Directions are followed to store stock in appropriate areas