Elements and Performance Criteria
- Monitor clerical functions
- Duties and the relationship of the duties to organisational procedures are outlined and explained in accordance with workplace procedures
- Clerical work is monitored to ensure it meets workplace requirements
- Solve operational problems
- Potential and actual problem/s are identified and or anticipated
- Information and evidence surrounding the problem is collected and analysed
- Options are identified, evaluated and optimal solution is selected
- Chosen solution is implemented in accordance with workplace procedures
- Effectiveness of the solution is evaluated against workplace requirements to resolve the problem
- Arrange container/cargo inspection/survey
- Arrangements are made to allow access to identified containers/cargo by authorised personnel
- Records of allowed access are completed in accordance with workplace procedures
- Prepare for next shift
- Personnel requirements for next shift are determined to ensure safe and efficient operations
- Container/cargo movements in the yard are checked and recorded to ensure incoming shift has up-to-date information on work status and container/cargo location