Elements and Performance Criteria
- Operate coach/bus
- Job hazards are identified and required action is taken to minimise, control or eliminate identified hazards
- Coach/bus is started, steered, manoeuvred, positioned and stopped in accordance with manufacturer instructions
- Engine power is managed to ensure efficiency and performance, and to minimise engine and transmission damage
- Engine operation is maintained within the manufacturer specified torque range and temperature, by effectively using transmission
- Coach/bus braking system is managed and operated to ensure effective control of coach/bus under all conditions
- Road and traffic hazards are identified and/or anticipated and avoided or controlled through defensive driving techniques
- Coach/bus is driven in reverse, maintaining visibility and achieving accurate positioning in accordance with workplace procedures
- Coach/bus is parked, shut down and secured in accordance with manufacturer specifications and workplace procedures
- Low risk driving behaviour is applied towards other road users in accordance with workplace procedures
- Monitor and respond to traffic and road conditions
- Efficient route of travel is taken by monitoring and anticipating traffic flows and conditions, road standards and other factors likely to cause delays or route deviations
- Traffic and road conditions are constantly monitored and acted on to enable safe operation and to ensure no injury to people or damage to property, equipment, loads and facilities
- Monitor and maintain coach/bus performance
- Coach/bus performance is maintained through pre-operational inspections and checks of coach/bus and ancillary equipment
- Performance and efficiency of coach/bus operation is monitored during use
- Defective or irregular performance or malfunctions are repaired or reported to appropriate authority in accordance with workplace procedures
- Coach/bus records are maintained/updated and information is processed in accordance with workplace procedures
- Vehicle monitoring devices (such as tachographs) are operated in accordance with workplace procedures
- Operate coach/bus safely
- Passenger positioning and dispersion is undertaken in accordance with manufacturer instructions and workplace procedures
- Coach/bus doors are operated safely for entry and exit from coach/bus in accordance with manufacturer and workplace procedures
- Visual checks are conducted on entry to and exit from coach/bus stops in accordance with workplace procedures
- Vehicle is positioned and moved conveniently and safely for passengers embarking and disembarking, in accordance with regulatory and workplace procedures
- Operate coach/bus associated equipment
- Provide customer service to passengers on coach/bus
- Comfort and wellbeing of passengers are managed in accordance with workplace instructions
- Lost property is processed in accordance with workplace procedures
- Assistance is provided for identified customer specific needs and/or luggage and ancillary equipment requirements in accordance with workplace procedures