Elements and Performance Criteria
- Identify and act on major workplace areas in terms of functions, organisational structures and occupations
- Workplace layout, flow of materials and goods, and work activities conducted in each work area are identified
- Workplace organisational structure and the relationship of each occupation and classification grouping to this structure are outlined
- Types of workplace facilities, their purpose and potential risk factors are identified
- Equipment and technology used in the workplace are outlined in terms of function and physical characteristics
- Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties
- Key internal and external customers and the workplace areas that serve them are identified
- Workplace hazards are identified and related hazard minimisation procedures are followed
- Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements
- Workplace emergency procedures are identified and followed in real and simulated emergency situations
- Organise and accept responsibility for own workload
- Priorities and deadlines are established in consultation with others (as appropriate) and recorded
- Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected
- Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions
- Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff
- Additional support to improve work is communicated clearly to appropriate personnel
- Apply ethical practices
- Workplace procedures, regulations and legislation appropriate to the position are identified and followed
- Commitments and undertakings to clients, colleagues and supervisors are met
- Required confidentiality is maintained
- Appropriate codes of acceptable and ethical work practices are applied
- Workplace security policies are identified, including their relationship to personal job role
- Receive and act constructively on personal feedback
- Suggestions on ways to improve work are sought regularly from appropriate personnel
- Feedback is acted upon as required to improve work performance
- Participate in identifying and meeting own learning needs
- Workplace operations and equipment, and focus of the activity are identified
- Organisational structure, career paths and training opportunities appropriate to the enterprise are identified
- Steps are taken, in consultation with appropriate personnel, to identify own learning needs by assessing and planning future work requirements
- Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others
- Plan and organise a personal daily routine
- Daily routine is planned to take into account rosters, industrial agreements and workplace procedures
- Clarification of task requirements is sought as appropriate
- Achievable time and other performance measures are agreed
- Tasks are completed and variations to plan are identified and reported