Elements and Performance Criteria
- Assess goods/stock to be transported
- Customer service parameters are followed in accordance with workplace procedures
- In consultation with customer, key characteristics of goods/stock to be transported are determined
- Regulatory and/or specific requirements for load shipment are identified
- Specific load handling characteristics/requirements are identified
- Task requirements are matched to workplace capability and operational focus
- Determine transit requirements
- Applicable transportation modes are matched to customer geographic location, load packaging characteristics, quantity of goods to be transported and specific requirements for goods
- Required pick-up and destination point/s are identified and assessed for safe access and operation
- Specified transit times and routes are identified and agreed with customer
- Transportation mode/s are determined with customer about load characteristics, transit requirements and cost effectiveness
- Risk assessment of transport service is undertaken in accordance with workplace policy and procedures
- Complete documentation
- Decisions for proceeding with task are undertaken or referred in accordance with workplace procedures and scope of authority
- Parameters of service requirements for the workplace and customer are documented
- Quotations for services/specifications are itemised and documented and processed in accordance with workplace procedures
- Legislative, insurance or specific conditions for load transport are recorded and filed in accordance with workplace procedures