Elements and Performance Criteria
- Mobilise resources
- Optimal resource level is acquired to meet operational schedule requirements
- Relevant regulatory and insurance requirements are determined and implemented
- Allocated resources are assessed and monitored to ensure operational effectiveness and efficiency
- Changes to resource allocation are undertaken where deficiencies or over-supply are apparent, in accordance with enterprise procedures
- Coordinate multi-modal transport activities
- Facilities, personnel and equipment are made ready to accommodate interchange functions
- Security arrangements are invoked as required
- Loading and unloading operations are conducted in accordance with operational schedule and applicable statutory requirements, codes of practice and enterprise procedures
- Relevant documentation is completed/updated in accordance with operational schedule and reporting requirements
- Monitor consignment tracking
- Consignment tracking systems are monitored against workplace quality standards
- Variations from workplace quality standards are identified and appropriate action is initiated to rectify identified problems or to institute required improvements
- Implement contingency management strategy
- Operational schedule is continually reviewed in taking into account information updates, reports and feedback
- Nature, extent and impact of issues or incidents are identified and assessed against contingency management strategy
- Relevant information is processed to establish priorities and responses for dealing with issues or incidents
- Operations are redirected and controlled to meet changes in transport environment and tasks, in accordance with enterprise procedures
- Liaison is initiated and maintained with organisations/individuals affected by changed operational schedules
- Actions undertaken are clearly documented and filed