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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. |
International freight forwarding includes services related to: | the importing of goodsthe exporting of goodsthe transiting of goods |
The role and functions of an international freight forwarder include: | advising customers on and planning suitable modes of transport and the routing of international freight transport including booking space with carriers and making arrangements for pick up, carriage and delivery of the goodsapplying an in-depth understanding of worldwide transport geography to international freight forwardingliaising with a global network of related companies and agents and contacts in all major ports and cities on international freight forwarding mattersorganising for the transport of special cargoes, special freight forwarding projects and dangerous goodsrecognising, inspecting and following applicable regulatory requirements when any dangerous goods are offered for shipmentorganising the consolidation of shipmentsmanaging risk in international freight forwarding and for international freight transport including finding alternative routing in the event of contingenciesassisting in the organisation of suitable insurance arrangementsmanaging the documentation requirements for international freight and obtaining any unique certificates necessary to import and export goodsnegotiating rates and contracts and ensuring that the sales contract negotiated between the international buyer and the seller is executed smoothly and efficientlyensuring maintenance of billings, and accountsapplying a knowledge of the legalities and liabilities of key parties involved in international freight transportation and complying with the ethical standards of international freight forwardingcompleting all calculations required in international freight forwardingadvising on and organising for the packaging, packing, labelling, documenting, loading stowage and storage of international freightassisting in the clearance and release of international freight from customs or other detentionpromoting and marketing the international freight forwarding business of the organisation concernedtracking and tracing international freight shipments from door to doorproviding quality customer servicecommunicating regularly with customers |
Knowledge of global transportation and freight forwarding geography includes: | regulatory frameworks as they relate to the import and export of goods and related aspects of both international and domestic freight transportregions, continents and the most important trading countriesthe main flows of freight traffic world-wide, including sea, air, road, rail, inland waterways and multimodal transportan understanding of key transport terminals, sea ports, airports etc.physical and climatic conditions of international transport routes and destinationstimes and time zonesgeopolitical aspects of international freight transporteconomic and trading situations and agreements |
Knowledge of global transportation and freight forwarding geography covers regions such as: | AustralasiaSoutheast AsiaSouth PacificNorth AmericaCentral America/West IndiesSouth AmericaEurope (Northern and Mediterranean)Central AsiaEast Asia/Indian Sub-ContinentThe Middle EastAfrica |
Requirements for work may include: | freight forwarding protocols and procedurescompliance with relevant regulationsinformation and communication systems and equipmentworkplace organisationsales contractshours of operationauthorities and permits |
Parameters of freight forwarding services relevant to customer requirements may include: | standard procedures for the international forwarding of freighttype of transport modesvarious consignment methodsrelevant regulations and legislative requirementsrequired import/export documentation and requirementstransport security requirementsinsurance requirementsservice costspayment requirements and proceduresfiduciary and legal responsibilities of either party |
Sources of information required to perform international freight forwarding functions may include: | websites of key international and Australian organisations such as FIATA, IMO, ICAO, IATA, CASA, AMSA, Australian Customs and Border Protection Service, AQIS, government agencies responsible for transport security etc.key reference publications such as Incoterms, FIATA forms and documents, ICC publications, and other manuals, texts and handbooks on freight forwarding, international trade and related topics etc. |
Consultative processes may involve: | customersa global network of international and domestic agents, regulatory authorities, carriers, suppliers, and other freight forwarding contactsother employees and supervisorsfreight forwarding specialists in areas such as dangerous goods, special cargoes etc.managementother professional or technical staff |
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: | company proceduresenterprise proceduresorganisational proceduresestablished procedures |
Communications systems may involve: | face-to-face conversationtelephone including fixed, mobile and IP phonesfaxemailelectronic data transfer of information (EDI)mail |
Information/documents may include but are not limited to: | Australian and international regulations and conventions relevant to the international transfer of freightsummaries and definitions of Incoterms and Combitermscustomers' instructions and transport requirementsworkplace standard operating procedures and policiesoperations manuals, job specifications and procedures and induction documentationagents advice on available transport options, timetables, schedules and issuesstandard FIATA forms and documentation such as:a Negotiable Multimodal Transport Bill of Lading (FB/L)a Non-negotiable Multimodal Transport Waybill (FWB)a Forwarders Certificate of Receipt (FCR)a Forwarders Certificate of Transport (FCT)a Forwarders Warehouse Receipt (FWR)a Forwarders Forwarding Instructions (FFI)a Shippers Declaration for the Transport of Dangerous Goods (SDT)a Shippers Intermodal Weight Certification (SIWC)an Original Bill of Lading (OB/L)a Master Air Waybill (MAWB)a House Bill of Lading (HBL)a House Air Waybill (HAWB)Multimodal Transport Bill of Lading (MTB/L)cargo manifestspre-advice and pre-alert documentsoperations manuals, job specifications and procedures and induction documentationrelevant Australian and international standards, criteria and certification requirementsdata obtained through communications technology equipment and oral, aural or signed communicationsfreight forwarder company's quality assurance standards and proceduresemergency procedures |
Applicable regulations and legislation may include: | Australian and international regulations, conventions and codes of practice for the international forwarding of freightrelevant regulations for the import and export of cargoAustralian and international standards and certification requirementsrelevant regulations pertaining to international trading and financial transactionsrelevant Australian and international environmental protection legislation |