Elements and Performance Criteria
- Identify and source information needs
- Information needs of individuals/teams is determined and potential sources of information are identified
- Information held by the organisation is reviewed to determine suitability and accessibility
- Arrangements are made to obtain identified information not available/accessible within the organisation
- Collect, analyse and report information
- Information relevant to the needs of individuals/teams is collected as required
- Information is collected in or transferred to a format suitable for analysis, interpretation and dissemination
- Information is analysed to identify and report relevant trends and developments in terms of the needs for which it was acquired
- Use management information systems
- Management information systems are used effectively to store and retrieve data for decision making
- Technology available in the work area/organisation is used to manage information efficiently and effectively
- Recommendations for improving the information system are submitted to designated persons/groups
- Contribute to the preparation of operational plans
- Individuals/teams are involved in preparing operational plans in ways which use their contribution effectively and gain their support for the outcomes
- Operational plans are prepared and presented in accordance with workplace guidelines and requirements
- Prepare resource proposals
- Resource planning data is collected in consultation with colleagues, including those who have a specialist role in resource management
- Workplace business plans, and customer and supplier requirements are reflected in estimates of resource needs and use
- Proposals to secure resources are supported by clearly presented submissions describing realistic options, benefits, costs and outcomes