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Elements and Performance Criteria
- Plan for the management of a network fault
- Purpose of the management is established after data is analysed and expected outcomes of the work are confirmed with appropriate personnel
- Organisational established procedures on policies and specifications for the management of network faults are obtained or established with appropriate personnel
- Identification and testing procedures are discussed with/directed to appropriate personnel in order to ascertain the occurrence of a network fault
- Testing parameters are established from organisational established procedures on policies and specifications
- Work roles and tasks are allocated according to requirements and individual competencies
- Work is prioritised and sequenced for the most efficient/effective outcome, completed within an acceptable timeframe, to a quality standard and in accordance with established procedures
- Liaison and communication issues with others/authorised personnel, authorities, clients and land owners are resolved and activities coordinated to carry out work
- Risk control measures are identified, prioritised and evaluated against the work schedule
- Relevant work permits are secured to coordinate the performance of work according to requirements and/or established procedures
- Action plan is developed in accordance with requirements and established procedures
- Carry out the management of a network fault
- WHS/OHS and sustainable energy principles, functionality and practices to reduce the incidents of accidents and minimise waste are incorporated into the network fault solution in accordance with requirements and/or established procedures
- Network fault management decisions are made on the basis of safety and effective outcomes according to requirements and/or established procedures
- Stakeholders/customers are kept informed of current status regarding plan progress and recent developments
- Technical advice is given regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, where necessary, in accordance with requirements and established procedures
- Essential knowledge and associated skills are applied to analyse specific data and compare it with compliance specifications to ensure completion of the project within an agreed timeframe according to requirements
- Testing of network fault management procedures is undertaken according to requirements and established procedures
- Work teams/groups are arranged, coordinated and evaluated to ensure planned goals are met according to established procedures
- Solutions to non-routine problems are identified and actioned using acquired essential knowledge and associated skills according to requirements
- Quality of work is monitored against personal performance agreement and/or established organisational and professional standards
- Strategic plans are developed incorporating organisation initiatives in accordance with established procedures
- Complete the management of a network fault
- Appropriate personnel are notified of completion and reports and/or completion documents are finalised/commissioned
- Reports and/or completion documents are submitted to relevant personnel/organisations for approval and, where applicable, statutory or regulatory approval
- Approved copies of network fault management documents are issued and records are updated in accordance with established procedures
Range Statement