Subjects
Total number of units = 16
8 core units, plus
8 elective units, of which:
up to 8 units may be chosen from the Elective Units listed below
up to 3 units may be chosen from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
Core Units
Unit code | Unit title |
Follow environmental and sustainability best practice in an automotive workplace | |
Use numbers in an automotive workplace | |
Read and respond to automotive workplace information | |
Follow safe working practices in an automotive workplace | |
Assemble new boxed bicycles for retail sale | |
Remove, repair and refit bicycle tyres | |
Remove, refit and adjust bicycle accessories | |
Use and maintain tools and equipment in an automotive workplace |
Elective Units
Unit code | Unit title |
Respond to customer needs and enquiries in an automotive workplace | |
Communicate effectively in an automotive workplace | |
Resolve routine problems in an automotive workplace | |
Write routine texts in an automotive workplace | |
Work effectively with others in an automotive workplace | |
Communicate business information in an automotive workplace | |
Contribute to quality work outcomes in an automotive workplace | |
Identify basic automotive faults using troubleshooting processes | |
Work in a retail bicycle environment | |
Select and adjust bicycles to fit riders | |
Assemble bicycles | |
Service and repair bicycle mechanical braking systems | |
Service bicycle hydraulic braking systems | |
Service bicycle steering systems | |
Service bicycle suspension systems | |
Service bicycle wheels and hubs | |
Maintain specialised bicycle repair tools and equipment | |
Service bicycle drivetrain systems | |
Process customer complaints in an automotive workplace | |
Present automotive products and services for sale | |
Apply sales procedures in an automotive workplace | |
Sell automotive products and services | |
Promote automotive products and services | |
Carry out servicing operations | |
Use and maintain measuring equipment in an automotive workplace | |
Deliver and monitor a service to customers | |
Contribute to team effectiveness | |
Develop product knowledge | |
Organise and complete daily work activities | |
Organise personal work priorities and development | |
Use hand tools | |
Use power tools/hand held operations | |
Engage the customer | |
Receive and handle retail stock | |
Control stock | |
Receive and store stock |