Subjects
Total number of units = 12
7 core units, plus
5 elective units, of which:
up to 5 units may be chosen from the Elective Units listed below
up to 2 units may be chosen from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
Core Units
Unit code | Unit title |
Monitor environmental and sustainability best practice in an automotive workplace | |
Conduct information sessions in an automotive workplace | |
Maintain quality processes in an automotive workplace | |
Provide technical guidance | |
Manage use of tyre management software | |
Provide advice on the effects of wheel and tyre combinations | |
Support and mentor individuals and groups |
Elective Units
Unit code | Unit title |
Manage complex customer requirements in an automotive workplace | |
Communicate effectively in an automotive workplace | |
Resolve routine problems in an automotive workplace | |
Adapt work processes to new technologies in an automotive workplace | |
Communicate business information in an automotive workplace | |
Maintain business image in an automotive workplace | |
Contribute to quality work outcomes in an automotive workplace | |
Inspect technical quality of work in an automotive workplace | |
Follow safe working practices in an automotive workplace | |
Select heavy vehicle tyres, wheels and rims for specific applications | |
Perform minor repairs to earthmoving and off-the-road tyres | |
Conduct non-destructive testing of wheel and rim assemblies | |
Select earthmoving and off-the-road tyres, wheels and rim assemblies for specific applications | |
Use earthmoving and off-the-road tyre handlers | |
Select light vehicle tyres and wheels for specific applications | |
Process customer complaints in an automotive workplace | |
Present automotive products and services for sale | |
Carry out cash and non-cash payment operations | |
Apply quality assurance techniques | |
Develop product knowledge | |
Use business technology | |
Prepare reports | |
Provide first aid | |
Use structured problem solving tools | |
Inspect heavy off-the-road tyres | |
Communicate in the workplace | |
Maintain and monitor site quality standards | |
Conduct local risk control | |
Apply risk management processes | |
Work safely and follow WHS policies and procedures | |
Work safely at heights | |
Conduct safety and health investigations | |
Receive and handle retail stock | |
Control stock | |
Merchandise products | |
Maintain store security | |
Provide work skill instruction |