This qualification reflects the role of individuals who apply well-developed skills and a broad knowledge base in relation to the franchising industry. They may act as a franchisee in any industry area and have managerial responsibilities for the franchise and the relationship with a franchisor.
Job Roles
Franchisee - of one or more sites of a franchise operation within any industry sector.
Total number of units = 10 3 core units plus 7 elective units At least 5 elective units must be selected from the elective units listed below. The remaining 2 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units Franchising
Elective units Creative Thinking
Customer Service
Financial Administration
Franchising
General Administration
Intellectual Property
Interpersonal Communication
IT Support
IT Use
Learning and Development
Marketing
Occupational Health and Safety
Relationship Management
Research
Risk Management
Sustainability
Writing
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Qualification Pathways
Entry requirements
There are no entry requirements for this qualification.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
BSB30107 Certificate III in Business or other relevant qualification/s
OR
with vocational experience in small business, management or industry but without formal business qualifications.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Accounts Clerk
Customer Service Advisor
Import/Export Clerk
Office Administrator.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may wish to undertake:
BSB51107 Diploma of Management
BSB50507 Diploma of Franchising.
Not applicable.
Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
QUALIFICATION SUMMARY | |
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options. | |
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | communicating the organisation's business practices systems and processes to individuals and teams negotiating and resolving disputes with franchisors |
Teamwork | forming networks of franchisees to inform best practice using systems and strategies to actively encourage the team to conduct franchise business processes |
Problem-solving | developing strategies for compliance with franchisee obligations and legislative requirements solving problems and disputes arising in the course of business operations and with franchisors |
Initiative and enterprise | exercising initiative to contribute to continuous improvement generating a range of options to overcome common operational difficulties |
Planning and organising | developing a financial plan to support business viability planning for the management of a multiple site franchise by implementing and monitoring the plan |
Self-management | obtaining feedback on work performance and development planning own work schedules |
Learning | completing training on meeting franchisee requirements such as first aid, occupational health and safety, food handling mentoring and coaching individuals and teams in continuous improvement processes |
Technology | using computer systems and telecommunications devices to meet business needs and to compile activity and financial reports |
