Certificate II in Cleaning Operations
This qualification applies to individuals undertaking pre-vocational programs or those in the workforce responsible for routine cleaning work under supervision.
Subjects
To achieve this qualification, the candidate must demonstrate competency in: 11 units of competency: 3 core units 8 elective units. The elective units are to be chosen as follows: a minimum of 6 units from the elective units listed below up to 2 units from up to 2 units from Certificate II qualifications in | |
Core units of competency | |
Unit code | Unit title |
Plan for safe and efficient cleaning activities | |
Maintain cleaning storage areas | |
Participate in workplace safety arrangements | |
Elective units of competency | |
Unit code | Unit title |
Perform basic stain removal | |
Maintain hard floor surfaces | |
Maintain carpeted floors | |
Clean glass surfaces | |
Clean ceiling surfaces and fittings | |
Maintain furniture, fittings and room dressing | |
Clean wet areas | |
Sort and remove waste and recyclable materials | |
Clean external surfaces | |
Clean using microfibre techniques | |
Prepare rooms for guests and residents | |
Provide effective client service | |
Apply first aid | |
Clean carcase hanging equipment | |
Overview cleaning program | |
Clean after operations boning room | |
Clean after operations slaughter floor | |
Clean work area during operations | |
Clean chillers | |
Pathways...
Not applicable.
Entry Requirements
Not applicable.
Licensing Information
Not applicable.
Employability Skills
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | convey workplace safety information to colleagues and supervisors interpret the requirements of clients listen to and understand work instructions, directions and feedback read and interpret workplace related documentation, such as manufacturer instructions, manuals and OHS requirements share information, e.g. with other staff speak clearly and directly to relay information |
Teamwork | work as an individual and a team member work with diverse individuals and groups identify and use the strengths of other team members give feedback |
Problem-solving | identify materials, stains and appropriate cleaning methods assess and apply environmentally sustainable solutions apply basic numeracy skills to workplace requirements involving measuring and counting develop practical and creative solutions to workplace problems show independence and initiative in identifying problems solve problems individually or in teams use numeracy skills to solve problems, for example time management, using resources resolve client concerns relative to workplace responsibilities |
Initiative and enterprise | adapt to new situations be creative in response to workplace challenges, for example within relevant guidelines and protocols generate a range of options in response to workplace matters translate ideas into action within scope of own work role develop innovative solutions, for example within a team or supervised work context and within established guidelines |
Planning and organising | collect, analyse and organise information plan and organise work spaces and work be appropriately resourceful take initiative and make decisions within workplace role and authorised limits determine or apply required resources adapt resource allocations to cope with contingencies |
Self-management | be self-motivated in relation to requirements of own work role articulate own ideas and vision within a team or supervised work context monitor and evaluate own performance within a team or supervised work context take responsibility at the appropriate level |
Learning | be open to learning new ideas and techniques learn in a range of settings, including informal learning participate in ongoing learning learn in order to accommodate change learn new skills and techniques take responsibility for own learning contribute to the learning of others, for example by sharing information |
Technology | use technology and related workplace equipment use basic technology skills to organise data adapt to new technology skill requirements apply OHS knowledge when using technology |