Diploma of Venues and Events
This qualification reflects the role of individuals who use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self and/or team.
Job roles
Front of house manager.
Subjects
Packaging Rules |
Total number of units = 21 7 core units 6 Group A units 8 elective units The 8 elective units may be selected from the remaining Group A and/or Group B units listed below or any endorsed Training Package. 3 of these elective units may be selected from an accredited course. Elective units must be chosen at the same qualification level. Elective units must be relevant to the work outcome and local industry requirements. Core units Business administration and management
Finance
Health, safety and security
Industry practice
Group A units (specialist) Business administration and management
Event management
Front of house
Human resources
Small business
Training
Group B units Audio
Business administration and management
Event management
Finance
Human resources
Industry practice
Lighting
Marketing
OHS
Research and innovation
Staging
Sustainability
Training
Vision systems
Selecting electives for different outcomes The context for this qualification varies, and this must guide the selection of elective units. The following examples are designed to assist in the selection of appropriate electives for particular outcomes at this level, but they are in no way prescriptive. Front of house manager Core units plus:
|
Pathways...
Qualification pathways
Pathways into the qualification
Candidates may enter the qualification with limited or no vocational experience and without a relevant lower-level qualification.
Entry Requirements
Not applicable.
Licensing Information
Licensing, legislative, regulatory and certification considerations
There are no licensing, legislative, regulatory or certification issues that affect this qualification. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Employability Skills
QUALIFICATION SUMMARY | |
The following table contains a summary of the employability skills required by the entertainment industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options. This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive. | |
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | interpreting production documentation interpreting and responding to briefs from potential clients providing information on protocol to colleagues and customers providing briefings to operational staff and suppliers liaising with customers and potential customers writing proposals/bids for projects developing and maintaining industry networks communicating effectively with people from diverse cultural backgrounds |
Teamwork | providing instructions to operational team members, briefing and de-briefing staff, suppliers and volunteers consulting with team members on planning, delivery and improvement of customer services |
Problem-solving | identifying room set-up deficiencies and discrepancies in supply of equipment and taking prompt action to rectify the situations developing strategies to address competitive issues when preparing bidding for work identifying customer service problems and taking action to improve systems/processes dealing with problems that arise from diversity issues identifying risk factors and taking action to minimise risk |
Initiative and enterprise | facilitating outcomes that balance different production and creative needs developing options to meet/exceed expectations of customers/potential customers |
Planning and organising | integrating protocol into event organisation activities checking all aspects of the set-up for events/meetings against the pre-arranged agreements developing plans for onsite management of events making cost estimates for inclusion in bid documents rostering and monitoring staff coordinating the acquisition of resources managing budgets and projects planning to meet customer needs and to manage a system for reporting/recording customer service outcomes developing and implementing operational plans |
Self-management | incorporating the workplace vision into bids and proposals demonstrating leadership acting within the scope of own job role |
Learning | coaching colleagues in ways of accepting diversity in relation to colleagues and customers identifying training needs in relation to diversity issues keeping up to date with industry developments |
Technology | using the internet for research using computerised record keeping systems |