Certificate III in Arts Administration

Not Applicable


Subjects

Core Units

Complete 4 core units:

add topic BSBDIV301A Work effectively with diversity

add topic BSBOHS201A Participate in OHS processes

add topic CUECOR02B Work with others

add topic CUVADM11B Work within an arts organisation context

Elective Units

Complete 10 other units

At least 2 units must be selected from the following Training Package:

Business Services (Common units, Recordkeeping, Specialist Administration, Governance)

At least 3 units must be selected from the following Training Packages (in addition to the 2 units from Business Services)

Business Services, e.g. recordkeeping, specialist administration, governance

Entertainment, e.g. props, sets, scenic art, costume

Museums and Library/Information Services, e.g. exhibitions

Music, e.g. performance

Screen and Media, e.g. digital content, set and scenery construction

Visual Arts Craft and Design

Remaining units may be selected from other areas of the Visual Arts Craft and Design Training Package or any relevant endorsed Training Package at the appropriate level.

The total package of units must meet the requirements of the Australian Qualifications Framework Descriptor for a Certificate III. In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the level of the qualification.

Notes on the Certificate III in Arts Administration

The Certificate III in Arts Administration is designed to reflect the role of individuals who work in a broad range of arts administration roles, who perform a range of skilled tasks using discretion and judgement, and who have the ability to select, adapt and transfer skills to different situations.

This qualification is applicable to a broad range of industry contexts including galleries, museums, theatres and community arts centres. The workplace context must guide the selection of elective units.

Examples of other Training Packages, which may be relevant to this qualification, are as follows:

Business Services, e.g. computer technology

Entertainment, e.g. props, sets, scenic art, costume

Financial Services, e.g. bookkeeping

Furnishing, e.g. furniture production

Hospitality, e.g. food and beverage

Information Technology, e.g. Internet

Museums and Library/Information Services, e.g. exhibitions

Music, e.g. performance

Printing and Graphic Arts, e.g. pre-press

Retail, e.g. customer service, sales

Screen and Media, e.g. digital content, set and scenery construction

Textile, Clothing and Footwear, e.g. clothing production

Tourism TT02, e.g. guiding

Examples of appropriate units for particular jobs at this level are as follows:

Gallery Assistant

add topic BSBFIA303A Process accounts payable and receivable

add topic BSBINM301A Organise workplace information

add topic BSBITU301A Create and use databases

add topic BSBITU306A Design and produce business documents

add topic BSBITU309A Produce desk top published documents

add topic CUEMAR01B Assist with marketing activities

add topic CULMS202A Assist clients to access services and facilities

add topic CUVADM12B Work with arts professionals in an arts organisation

add topic THHGFA02B Maintain financial records

Administrative Officer in a Small Theatre

add topic BSBITU301A Create and use databases

add topic BSBITU306A Design and produce business documents

add topic BSBITU309A Produce desk top published documents

add topic CUECOR03C Provide quality service to customers

add topic CUEFOH08B Process incoming customer orders

add topic CUEFOH09B Provide venue information and assistance

add topic CUEIND01B Source and apply entertainment industry knowledge

add topic CUEMAR01B Assist with marketing activities

add topic CUVADM12B Work with arts professionals in an arts organisation

add topic THHGFA02B Maintain financial records


Pathways...

    Not Applicable


Entry Requirements

Not Applicable


Licensing Information

Not Applicable


Employability Skills

The following table contains a summary of the required for an administrative officer in a small theatre. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Communication

Exchanging information with arts professionals.

Establishing and maintaining industry networks.

Preparing and distributing promotional materials.

Communicating effectively with customers.

Contributing to the flow of information and ideas in the workplace.

Teamwork

Sharing information with colleagues.

Showing sensitivity to cultural and social differences when communicating with others.

Collaborating with colleagues and others on a range of administrative tasks.

Problem Solving

Responding to customer complaints and referring escalated complaints to the appropriate person.

Identifying safety issues and reporting them to appropriate person.

Using manuals and online help to overcome problems with database design and production.

Offering alternatives when product requested is not available.

Adjusting work practices to suit particular arts contexts.

Initiative and Enterprise

Identifying and acting on opportunities to enhance the quality of customer service.

Using functions of software applications to enhance the presentation of business documents.

Proactively identifying information and assistance needs of patrons, including those with special needs.

Planning and Organising

Planning, organising and prioritising work tasks and responsibilities.

Organising work tasks to ensure safety.

Designing and producing business documents.

Creating and using simple databases.

Maintaining files and workplace documentation.

Processing sales generated from a remote location.

Processing and recording financial transactions.

Self-management

Following workplace procedures, particularly in relation to OHS.

Maintaining personal presentation standards.

Acting within the scope of own job role.

Completing work within given timelines.

Learning

Keeping up to date with industry developments.

Using manuals and online help to improve own skills.

Keeping up to date with information about organisation's products and services.

Technology

Using the internet as a source of information about the industry.

Using word processing and database applications.