Certificate III in Arts Administration
Not Applicable
Not Applicable
Core Units |
Complete 4 core units: BSBDIV301A Work effectively with diversity BSBOHS201A Participate in OHS processes CUECOR02B Work with others CUVADM11B Work within an arts organisation context |
Elective Units |
Complete 10 other units At least 2 units must be selected from the following Training Package: Business Services (Common units, Recordkeeping, Specialist Administration, Governance) At least 3 units must be selected from the following Training Packages (in addition to the 2 units from Business Services) Business Services, e.g. recordkeeping, specialist administration, governance Entertainment, e.g. props, sets, scenic art, costume Museums and Library/Information Services, e.g. exhibitions Music, e.g. performance Screen and Media, e.g. digital content, set and scenery construction Visual Arts Craft and Design Remaining units may be selected from other areas of the Visual Arts Craft and Design Training Package or any relevant endorsed Training Package at the appropriate level. The total package of units must meet the requirements of the Australian Qualifications Framework Descriptor for a Certificate III. In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the level of the qualification. |
Notes on the Certificate III in Arts Administration
The Certificate III in Arts Administration is designed to reflect the role of individuals who work in a broad range of arts administration roles, who perform a range of skilled tasks using discretion and judgement, and who have the ability to select, adapt and transfer skills to different situations.
This qualification is applicable to a broad range of industry contexts including galleries, museums, theatres and community arts centres. The workplace context must guide the selection of elective units.
Examples of other Training Packages, which may be relevant to this qualification, are as follows:
Business Services, e.g. computer technology
Entertainment, e.g. props, sets, scenic art, costume
Financial Services, e.g. bookkeeping
Furnishing, e.g. furniture production
Hospitality, e.g. food and beverage
Information Technology, e.g. Internet
Museums and Library/Information Services, e.g. exhibitions
Music, e.g. performance
Printing and Graphic Arts, e.g. pre-press
Retail, e.g. customer service, sales
Screen and Media, e.g. digital content, set and scenery construction
Textile, Clothing and Footwear, e.g. clothing production
Tourism TT02, e.g. guiding
Examples of appropriate units for particular jobs at this level are as follows:
Gallery Assistant
BSBFIA303A Process accounts payable and receivable
BSBINM301A Organise workplace information
BSBITU301A Create and use databases
BSBITU306A Design and produce business documents
BSBITU309A Produce desk top published documents
CUEMAR01B Assist with marketing activities
CULMS202A Assist clients to access services and facilities
CUVADM12B Work with arts professionals in an arts organisation
THHGFA02B Maintain financial records
Administrative Officer in a Small Theatre
BSBITU301A Create and use databases
BSBITU306A Design and produce business documents
BSBITU309A Produce desk top published documents
CUECOR03C Provide quality service to customers
CUEFOH08B Process incoming customer orders
CUEFOH09B Provide venue information and assistance
CUEIND01B Source and apply entertainment industry knowledge
CUEMAR01B Assist with marketing activities
CUVADM12B Work with arts professionals in an arts organisation
THHGFA02B Maintain financial records
Not Applicable
Not Applicable
Not Applicable
The following table contains a summary of the
Communication Exchanging information with arts professionals. Establishing and maintaining industry networks. Preparing and distributing promotional materials. Communicating effectively with customers. Contributing to the flow of information and ideas in the workplace. |
Teamwork Sharing information with colleagues. Showing sensitivity to cultural and social differences when communicating with others. Collaborating with colleagues and others on a range of administrative tasks. |
Problem Solving Responding to customer complaints and referring escalated complaints to the appropriate person. Identifying safety issues and reporting them to appropriate person. Using manuals and online help to overcome problems with database design and production. Offering alternatives when product requested is not available. Adjusting work practices to suit particular arts contexts. |
Initiative and Enterprise Identifying and acting on opportunities to enhance the quality of customer service. Using functions of software applications to enhance the presentation of business documents. Proactively identifying information and assistance needs of patrons, including those with special needs. |
Planning and Organising Planning, organising and prioritising work tasks and responsibilities. Organising work tasks to ensure safety. Designing and producing business documents. Creating and using simple databases. Maintaining files and workplace documentation. Processing sales generated from a remote location. Processing and recording financial transactions. |
Self-management Following workplace procedures, particularly in relation to OHS. Maintaining personal presentation standards. Acting within the scope of own job role. Completing work within given timelines. |
Learning Keeping up to date with industry developments. Using manuals and online help to improve own skills. Keeping up to date with information about organisation's products and services. |
Technology Using the internet as a source of information about the industry. Using word processing and database applications. |