Certificate IV in Superannuation

This qualification reflects the role of individuals who use a developed skills and knowledge base in a variety of contexts in the superannuation industry. It involves applying solutions to a defined range of superannuation problems, and analysing and evaluating information from a variety of relevant sources. Possible work functions may include:

administering income streams

assisting with meeting industry compliance requirements

establishing and maintaining employer accounts

processing benefits claims and payments.


Subjects

Packaging Rules

13 units must be achieved.

3 core units

plus10 elective units

A maximum of 5 of the required elective units of competency must be selected from Group A and other required electives may be selected from Group B

A maximum of 2 electives in addition to the 5 required from Group A must be selected from units aligned to Certificate IV qualifications in the FNS10 Financial Services or another endorsed Training Package or accredited course

One (1) elective can be selected from units aligned to Certificate III qualifications in any endorsed Training Package or accredited course

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the FNS10 Financial Services or BSB07 Business Services Training Packages.

Core units of competency:

add topic BSBOHS404B Contribute to the implementation of strategies to control OHS risk

add topic FNSCUS402A Resolve disputes

add topic FNSINC401A Apply principles of professional practice to work in the financial services industry

Elective units of competency:

Group A

add topic FNSSUP301A Process superannuation fund payments

add topic FNSSUP401A Process complex superannuation benefit or insurance claim

add topic FNSSUP402A Assist in meeting superannuation compliance requirements

add topic FNSSUP403A Administer retirement income streams

add topic FNSSUP404A Establish and customise complex employer accounts

add topic FNSSUP405A Implement fund review practices

add topic FNSSUP406A Establish and maintain fund or plan

add topic FNSSUP407A Assess complex superannuation benefit or insurance claim

add topic FNSSUP508A Provide effective information to members

Group B (General)

add topic BSBATSIW416C Obtain and manage consultancy services

add topic BSBCCO402A Gather, collate and record information

add topic BSBCUS301A Deliver and monitor a service to customers

add topic BSBCUS403A Implement customer service standards

add topic BSBITS401A Maintain business technology

add topic BSBSUS301A Implement and monitor environmentally sustainable work practices

add topic FNSINC402A Develop and maintain in-depth knowledge of products and services used by an organisation or sector

add topic FNSSMS401A Process self-managed superannuation contribution


Pathways...

    Qualification Pathway

    The primary pathway from this qualification is employment in roles in a superannuation fund

    such as:

    a team member or leader in a large organisation

    an outsourced service provider

    This qualification may be suited to an Australian Apprenticeship pathway.

    A further learning pathway utilising qualifications such as FNS50710 Diploma of Superannuation would support career progression.


Entry Requirements

Not applicable.


Licensing Information

Not applicable.


Employability Skills

QUALIFICATION SUMMARY

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

developing and writing reports to specifications

negotiating solutions with clients

preparing and presenting correspondence in appropriate electronic formats

questioning, listening and clarifying clients' requirements

using effective telephone techniques and having the ability to negotiate solutions with clients and colleagues

Teamwork

coaching and mentoring staff on new skills

contributing to team cohesion

making constructive contributions to group decision making processes

participating in the process of monitoring and reviewing team performance

providing feedback, support and encouragement to team members

referring matters to a higher authority as required and outsourcing tasks to internal and external specialists

Problem solving

applying analytical skills, data interpretation skills and conducting comparative analyses

checking claim applications for errors and inconsistencies

checking the accuracy of calculations

conducting data integrity checks

identifying OHS hazards and risk control

Initiative and enterprise

identifying opportunities for further improvement and effectively managing change by integrating new information into work practices

implementing continuous improvement practices

seeking specialist advice as required

Planning and organising

contributing to the planning process by researching and validating information relating to claims

ensuring the integrity of systems, records and reporting procedures are maintained

implementing internal monitoring/audit program to ensure ongoing compliance

planning work considering resources, time and other constraints

Self-management

defining and understanding own work role

managing own time and priorities and dealing with contingencies

taking responsibility as required by work role and ensuring all organisational policies and procedures are followed

understanding and acting upon compliance implications

working ethically and complying with industry professional code of practice and legislative requirements

Learning

acquiring and applying knowledge of legislation, products, services and organisational policies and procedures

coaching and mentoring others to acquire new knowledge and skills

developing and maintaining personal competency

identifying opportunities for professional development

understanding and following workplace safety procedures

using online help for self-learning purposes

Technology

conducting web searches and using corporate templates

operating computers and using word processing, spreadsheet and database skills to produce workplace documentation

using business technology to access, organise and monitor information

using research data devices and telecommunication devices and equipment