Subjects
Total number of units = 12
4 core units
8 elective units, consisting of:
at least 7 units from electives listed below
up to 1 unit from the electives listed below, any endorsed Training Package or accredited course this unit must be relevant to the work outcome
Any combination of electives that meets the rules above can be selected for the award of the Certificate II in Health Support Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.
Packaging for each specialisation:
ALL Group A electives must be selected for award of the Certificate II in Health Support Services (Cleaning)
ALL Group B electives must be selected for award of the Certificate II in Health Support Services (Laundry)
ALL Group C electives must be selected for award of the Certificate II in Health Support Services (Food Services)
ALL Group D electives must be selected for award of the Certificate II in Health Support Services (Grounds Maintenance)
ALL Group E electives must be selected for award of the Certificate II in Health Support Services (General Maintenance)
ALL Group F electives must be selected for award of the Certificate II in Health Support Services (Client Support)
ALL Group G electives must be selected for award of the Certificate II in Health Support Services (Health Administration)
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
Communicate and work in health or community services | |
Work with diverse people | |
Comply with infection prevention and control policies and procedures | |
Participate in workplace health and safety |
Elective units
Group A electives CLEANING specialisation
Perform general cleaning tasks in a clinical setting | |
Clean wet areas | |
Sort and remove waste and recyclable materials | |
Plan for safe and efficient cleaning activities | |
Maintain cleaning storage areas |
Group B electives LAUNDRY specialisation
Collect and manage linen stock at user-location | |
Conduct safe handling of laundry chemicals | |
Operate washing machines | |
Perform conditioning and drying processes | |
Inspect, fold and pack theatre linen |
Group C electives FOOD SERVICES specialisation
Follow basic food safety practices | |
Provide ward or unit based food preparation and distribution services | |
Perform kitchenware washing | |
Apply cook-freeze and reheating processes | |
Transport and store food |
Group D electives GROUNDS MAINTENANCE specialisation
Undertake operational maintenance of machinery | |
Operate machinery and equipment | |
Prune shrubs and small trees | |
Treat weeds | |
Treat plant pests, diseases and disorders |
Group E electives GENERAL MAINTENANCE specialisation
Perform general maintenance and provide assistance to tradespersons | |
Perform routine servicing of plant, equipment and machinery | |
Sort and remove waste and recyclable materials | |
Clean external surfaces | |
Work in a food handling area for non-food handlers |
Group F electives CLIENT SUPPORT specialisation
Prepare and maintain beds | |
Respond effectively to behaviours of concern | |
Transport individuals | |
Provide ward or unit based food preparation and distribution services | |
Handle and move equipment, goods and mail |
Group G electives HEALTH ADMINISTRATION specialisation
Use business equipment and resources | |
Deliver a service to customers | |
Process and maintain workplace information | |
Organise and complete daily work activities | |
Use business technology |
Other electives
Maintain a high standard of service | |
Promote Aboriginal and/or Torres Strait Islander cultural safety | |
Serve cafeteria customers | |
Operate an incinerator | |
Undertake routine stock maintenance | |
Handle medical gases safely | |
Conduct manual tasks safely | |
Apply chemicals under supervision | |
Maintain drainage systems | |
Tend nursery plants | |
Plant trees and shrubs | |
Contribute to team effectiveness | |
Produce simple word processed documents | |
Create and use spreadsheets | |
Work effectively with others | |
Perform basic stain removal | |
Maintain hard floor surfaces | |
Maintain carpeted floors | |
Maintain furniture, fittings and room dressing | |
Maintain clean room environments | |
Participate in environmentally sustainable work practices | |
Process financial transactions and extract interim reports | |
Control washing extractor operation | |
Perform linen rewash | |
Operate hydro extractor | |
Finish products for despatch | |
Repair damaged laundry items | |
Prepare products for storage or despatch | |
Prepare sandwiches (Note pre-reqs: | |
Produce dishes using basic methods of cookery (Note pre-reqs: | |
Produce appetisers and salads (Note pre-reqs: | |
Produce stocks, sauces and soups (Note pre-reqs: | |
Produce cook-chill and cook-freeze foods (Note pre-reqs: | |
Clean kitchen premises and equipment (Note pre-reqs: | |
Use hygienic practices for food safety | |
Maintain the quality of perishable items (Note pre-reqs: | |
Operate a forklift |