Certificate III in Health Administration

This qualification covers workers who complete a wide range of administrative tasks, under direct or indirect supervision. These functions can be carried out in a range of settings, including hospitals, community health centres, private practice, etc. This qualification is suited to Australian Apprenticeship pathways.

Occupational titles for these workers may include:

Admissions clerk

Clinical coding clerk

Administrative worker

Ward clerk


Subjects

PACKAGING RULES

15 units of competency are required for award of this qualification, including:

5 core units

10 elective units

A wide range of elective units is available, including:

Group A electives which are recommended for culturally aware and respectful practice

Other relevant electives listed below

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages

Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units

add topic BSBFLM303C Contribute to effective workplace relationships

add topic BSBMED301B Interpret and apply medical terminology appropriately

add topic HLTHIR301B Communicate and work effectively in health

add topic HLTIN301C Comply with infection control policies and procedures

add topic HLTOHS200B Participate in OHS processes

The importance of culturally aware and respectful practice

All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.

Group A electives - recommended for culturally aware and respectful practice

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

add topic HLTHIR403C Work effectively with culturally diverse clients and co-workers

add topic HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with the specified Packaging Rules. Employers may specify that certain electives are required to address identified workplace needs.

The following grouping of electives is intended to facilitate selection. Electives may be selected from one or more groups.

Health administration/management

add topic BSBADM311A Maintain business resources

add topic BSBFIA301A Maintain financial records

add topic BSBFLM305C Support operational plan

add topic BSBFLM309C Support continuous improvement systems and processes

add topic BSBINM301A Organise workplace information

add topic BSBINN201A Contribute to workplace innovation

add topic BSBINN301A Promote innovation in a team environment

add topic BSBMED301B Interpret and apply medical terminology appropriately

add topic BSBMED302B Prepare and process medical accounts

add topic BSBMED303B Maintain patient records

add topic BSBMED401B Manage patient record keeping system

add topic BSBRKG301B Control records

add topic BSBRKG303B Retrieve information from records

add topic BSBWOR301A Organise personal work priorities and development

add topic BSBWRT301A Write simple documents

add topic HLTAD301B Assist with practice administration

add topic HLTCC301B Produce coded clinical data

Work relationships

add topic BSBFLM312C Contribute to team effectiveness

add topic BSBINN301A Promote innovation in a team environment

add topic BSBWOR301A Organise personal work priorities and development

add topic CHCCS401B Facilitate responsible behaviour

add topic CHCORG303B Participate effectively in the work environment

add topic HLTCSD306C Respond effectively to difficult or challenging behaviour


Pathways...

    Not Applicable


Entry Requirements

Not Applicable


Licensing Information

Not Applicable


Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries