Certificate III in Telecommunications

This qualification reflects the role of an operator in the telecommunications industry who can apply a broad range of competencies using a defined range of skills where some discretion and judgement is required in the selection, installation and configuration of equipment in convergence technologies that integrate radio, optical and internet protocol (IP) based applications.

This role includes assessing installation requirements, planning and performing installations, testing installed equipment and fault finding. It involves a degree of autonomy and may include some supervision of others involving known routines and procedures and some accountability for the quality of outcomes.

This qualification prepares an individual for entry to the industry into the mainstream of telecommunications convergence technologies of radio, optical, data and IP networks.

Job Roles

Job roles and titles vary across different sectors of the industry. Possible job titles relevant to this qualification include:

telecommunications network equipment installer

telecommunications voice and data equipment installer

IP based security alarms installer

telecommunications equipment operator

telecommunications tradesperson.

Prerequisite requirements

There are no prerequisite requirements for individual units of competency.


Subjects

Packaging Rules

Total number of units = 12

6 core units, plus

1 elective unit from Group A workplace units, plus

5 elective units from Group B general units

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

A maximum of two units from Group B general elective units may be substituted with two units of competency from any endorsed Training Package or accredited course at Certificate III or Certificate IV level. One of those two units from Group B general elective units may be substituted from Group A workplace elective units where required by a specific job role.

Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the ICT10 Integrated Telecommunications Training Package.

CORE UNITS

add topic BSBSUS301A Implement and monitor environmentally sustainable work practices

add topic ICTBWN3205A Use optical and radio frequency measuring instruments

add topic ICTOHS2170A Follow occupational and health and safety and environmental policy and procedures

add topic ICTTEN2007A Use electrical skills in telecommunications work

add topic ICTTEN2140A Use hand and power tools

add topic ICTTEN3056A Install telecommunications network equipment

ELECTIVE UNITS

Group A - Workplace elective units

add topic BSBSMB305A Comply with regulatory, taxation and insurance requirements for the micro business

add topic BSBSMB306A Plan a home based business

add topic ICAS3031B Provide advice to clients

add topic ICTEDU3053A Train customers

add topic ICTWOR3028A Organise resources

add topic ICTWOR3035A Organise material supply

add topic ICTWOR3041A Schedule resources

add topic ICTWOR3093A Manage spare parts

add topic ICTWOR3127A Supervise worksite activities

add topic ICTWOR3231A Resolve technical enquiries using multiple information systems

add topic ICTWOR3232A Collect and analyse technical information

Group B - General elective units

Broadband and wireless networks

add topic ICTBWN3082A Perform tests on optical communication system and components

add topic ICTBWN3088A Install optical fibre splitters in fibre distribution hubs

add topic ICTBWN3090A Install lead-in module and cable for fibre to the premises

add topic ICTBWN3100A Work safely with live fibre to test and commission a fibre to the x installation

Cabling

add topic ICTCBL2065A Splice and terminate optical fibre cable for carriers or service providers

add topic ICTCBL2136A Install, maintain and modify customer premises communications cabling: ACMA Restricted Rule (where ACMA Restricted Registration is necessary)

add topic ICTCBL2137A Install, maintain and modify customer premises communications cabling: ACMA Open Rule

add topic ICTCBL2139A Apply safe technical work practices for cabling registration

add topic ICTCBL3009A Install, terminate and certify structured cabling installation

add topic ICTCBL3010A Install and terminate optical fibre cable on customer premises

add topic ICTCBL3011A Install and terminate coaxial cable

add topic ICTCBL3013A Perform cable and system test on customer premises

add topic ICTCBL3014A Hand over systems and equipment

add topic ICTCBL3015A Locate and identify cable system faults

add topic ICTCBL3049A Install systems and equipment on customer premises

add topic ICTCBL3052A Cut over new systems and equipment on customer premises

add topic ICTCBL3069A Install network cable equipment

Digital reception technology

add topic ICTDRE3156A Install digital reception equipment

add topic ICTDRE3157A Locate and rectify digital reception equipment faults

add topic ICTDRE3165A Install a complex digital reception system

ICT use

add topic ICAI3020B Install and optimise operating system software

add topic ICAI3021B Connect internal hardware components

add topic ICAI3101B Install and manage network protocols

add topic ICAI3110C Implement system software changes

add topic ICAS3024B Provide basic system administration

add topic ICAS3234B Care for computer hardware

add topic ICAT3025B Run standard diagnostic tests

add topic ICAU3019B Migrate to new technology

Occupational health and safety

add topic ICTOHS2153A Work safely near power infrastructure

add topic CPCCOHS1001A Work safely in the construction industry

Radio frequency networks

add topic ICTRFN3055A Install a radio communications antenna and feedline

add topic ICTRFN3070A Install mobile telecommunications in motor vehicles

add topic ICTRFN3146A Install WiMAX customer premises equipment broadband wireless access equipment

add topic ICTRFN3155A Construct and test a radio communications device

add topic ICTRFN3175A Operate and maintain radio communications technical instruments and field equipment

Telecommunications engineering networks

add topic ICTTEN2105A Install and test an internet protocol device in convergence networks

add topic ICTTEN3054A Provide infrastructure for telecommunications network equipment

add topic ICTTEN3063A Locate, identify and rectify recurrent network faults

add topic ICTTEN3074A Recover customer premises equipment

add topic ICTTEN3075A Refurbish customer premises equipment

add topic ICTTEN3077A Commission an electronic unit

add topic ICTTEN3089A Repair and replace telecommunications network hardware

add topic ICTTEN3104A Maintain an electronic system

add topic ICTTEN4198A Install, configure and test an internet protocol network

Selecting electives for different outcomes

The context of this qualification varies and this must guide the selection of elective units.

The following examples are designed to assist in the selection of appropriate electives for particular outcomes at this level but they are in no way prescriptive.

Broadband optical network installer

Core units plus one Group A workplace elective unit plus:

add topic ICTBWN3082A Perform tests on optical communication system and components

add topic ICTBWN3088A Install optical fibre splitters in fibre distribution hubs

add topic ICTBWN3090A Install lead-in module and cable for fibre to the premises

add topic ICTBWN3100A Work safely with live fibre to test and commission a fibre to the x installation

one additional unit from Group B general elective units or Group A workplace elective units as appropriate to the specific job role

Broadband wireless network installer

Core units plus one Group A workplace elective unit plus:

add topic ICTRFN3055A Install a radio communications antenna and feedline

add topic ICTRFN3146A Install WiMAX customer premises equipment broadband wireless access equipment

add topic ICTRFN3175A Operate and maintain radio communications technical instruments and field equipment

two additional units from Group B general elective units, with a maximum of one of those additional units from Group A workplace elective units as appropriate to the specific job role

Home network installer

Core units plus one Group A workplace elective unit plus:

add topic ICTDRE3156A Install digital reception equipment

add topic ICTDRE3157A Locate and rectify digital reception equipment faults

add topic ICTDRE3165A Install a complex digital reception system

add topic ICTTEN4198A Install, configure and test an internet protocol network

one additional unit from Group B general elective units or Group A workplace elective units as appropriate to the specific job role

IP equipment installer

Core units plus one Group A workplace elective unit plus:

add topic ICAI3020B Install and optimise operating system software

add topic ICAI3101B Install and manage network protocols

add topic ICAI3110C Implement system software changes

add topic ICAT3025B Run standard diagnostic tests

add topic ICTTEN4198A Install, configure and test an internet protocol network

Network infrastructure installer

Core units plus one Group A workplace elective unit plus:

add topic ICTCBL3009A Install, terminate and certify structured cabling installation

add topic ICTCBL3011A Install and terminate coaxial cable

add topic ICTCBL3069A Install network cable equipment

two additional units from Group B general elective units, with a maximum of one those additional units from Group A workplace elective units as appropriate to the specific job role

Technical support

Core units plus one Group A workplace elective unit plus:

add topic ICAS3024B Provide basic system administration

add topic ICAS3031B Provide advice to clients

add topic ICTWOR3231A Resolve technical enquiries using multiple information systems

add topic ICTWOR3232A Collect and analyse technical information

one additional unit from Group B general elective units or Group A workplace elective units as appropriate to the specific job role

Voice and data installer

Core units plus one Group A workplace elective unit plus:

add topic ICTCBL3009A Install, terminate and certify structured cabling installation

add topic ICTCBL3010A Install and terminate optical fibre cable on customer premises

add topic ICTCBL3011A Install and terminate coaxial cable

two additional units from Group B general elective units, with a maximum of one of those additional units from Group A workplace elective units as appropriate to the specific job role


Pathways...

    Qualification Pathways

    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    after achieving a Certificate II qualification from this or another accredited Training Package or accredited course

    or

    with substantial vocational experience but without a formal qualification.

    Pathways from the qualification

    After achieving the ICT30210 Certificate III in Telecommunications, candidates seeking to develop more specialised technical skills and knowledge, may select from a range of Certificate IV qualifications in the ICT10 Integrated Telecommunications Training Package.


Entry Requirements

Entry requirements

There are no entry requirements for this qualification.


Licensing Information

Licensing, legislative, regulatory or certification considerations

All training programs must be undertaken with reference to the regulatory regime of the prevailing statutory authority (currently ACMA).

National Code of Practice for Induction for Construction Work

Some cabling and installation work may fall within the definition of construction work. If so, people entering the construction site are required to complete the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (Australian Safety Compensation Council, May 2007).

Achievement of the unit CPCCOHS1001A Work safely in the construction industry from the CPC08 Construction and Plumbing Services Integrated Framework Training Package fulfils this requirement.

A number of units within this qualification have prerequisites. These are detailed as follows:

Code and Title

Prerequisite unit/s required

ICTCBL2137A Install, maintain and modify customer premises communications cabling: ACMA Open Rule

ICTCBL2136A Install, maintain and modify customer premises communications cabling: ACMA Restricted Rule

ICAI3110C Implement system software changes

ICAI3020B Install and optimise operating system software


Employability Skills

QUALIFICATION SUMMARY

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

conveying information to clients, colleagues and other site personnel

completing job reports and compliance forms

communicating with customers to arrange time and access for the installation of systems and equipment

documenting and communicating work-related information, including reporting of faults and problems

providing feedback to customers on operating the equipment

Teamwork

participating in a team structure by identifying team members, tasks and goals and recognising and responding positively to conflict

working with team members to work with clients and install equipment

relating personal role to the industry

applying interpersonal skills with clients, employer, supervisors, work associates, team members and other contractors

giving and receiving feedback to assist in meeting team and organisation goals

Problem solving

identifying barriers to installation and developing strategies to overcome them within time and budget restrictions

identifying faults or optimisation options

rectifying faults and adjusting system to optimal operation

determining cable routes taking into account building services, safety, industry codes and practices, and customer requirements

following up promptly on difficulties and known problem areas

ranking likely causes of fault in order of probability to ensure a methodical approach to fault identification

Initiative and enterprise

identifying barriers to installation and developing strategies to overcome them within time and budget restrictions

adapting plan to suit specific features of site

identifying issues and possible solutions within established guidelines

Planning and organising

gathering data for the installation of systems and equipment

developing a plan for the recovery of equipment from customer premises

planning the installation of cable, taking into account technical, scheduling and financial considerations

interpreting design and relating to site characteristics

prioritising work according to organisation guidelines

Self-management

developing installation plans to ensure minimal disruption to the workplace

checking that tools and equipment are in safe working order and adjusted to manufacturer specification

applying all related OHS requirements and work practices, including job safety analysis (JSA), protective clothing and personal safety items

relating own role to the industry and establishing own work schedule

using strategies to present a professional image to customers

interpreting and applying relevant regulations and standards

Learning

assessing customer's expertise and training needs and conducting training in the use of systems and equipment

making clients aware of opportunities that exist for system upgrades, additional services and training

seeking assistance from team members when necessary

giving and receiving feedback

providing suitable training and assessment opportunities for work team members

providing training to customers on system, product, product features and facilities

Technology

installing and operating telecommunications broadband equipment and products

installing and operating CPE equipment and products

installing and configuring access network devices

checking tools and test equipment for accuracy

identifying, replacing or repairing faulty parts and equipment