LGA50104 - Diploma of Local Government Administration
Diploma of Local Government Administration
The Diploma of Local Government Administration reflects the role of personnel working in Local Government who perform tasks involving a high level of autonomy and requiring the application of significant judgement in planning and determining the selection of resources/roles/techniques for themselves and others. They are required to develop specific practices to ensure the implementation of management systems, plans and policies. They demonstrate the application of a broad range of managerial, coordination and planning skills.
Subjects
10 units of competency are required for the award of this qualification.
Choose 10 elective units from the lists below, including:
4 or more units from Group A
4 or more units from Group B(Specialist Local Government Administration)
Up to 2 elective units from elsewhere within this Training Package, or another endorsed Training Package or Accredited Course
NOTE: No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.
Develop workplace policy and procedures for sustainability
Pathways...
Not applicable.
Entry Requirements
Not applicable.
Licensing Information
Not applicable.
Employability Skills
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
Demonstrating clear open communication and consultation with the community and stakeholders and managing stakeholder relationships using a range of communication techniques to assess their needs and expectations. Consultation may involve participation in and facilitation of committees
Writing to suit audience needs which may include report writing and documenting marketing strategies in an acceptable format
Engaging in a range of high level communications which may include providing timely advice to council and staff
Networking within council to ensure dissemination of information and advice regarding changes to employment legislation
Reading and interpreting a range of information relevant to job/role which may include legislation and its impacts on council operations
Developing agreements with others in council to ensure consistency in interpretation and application of legislation
Presenting information to wide range of audiences and so being able to modify language to suit audience needs
Teamwork
Achievement of effective working relationships which demonstrate an ability to work collaboratively with people from diverse backgrounds and across all sections of the organisation
Liasing with and deferring to specialists from outside the organisation as appropriate. These may include associations, consultants and other levels of government
Providing team leadership, monitoring and supervising the performance of a team
Problem solving
Problem solving and conflict management
Identifying staff needs and obtaining required support
Initiative and enterprise
The ability to think and operate strategically including the ability to develop strategies which reflect business objectives and which are in line with council or departmental strategies
The ability to undertake business planning for a department or business unit, using strategic thinking and forward planning
Identifying and investigating opportunities for growth
Modifying existing systems and processes or introducing new processes to ensure ongoing evaluation of systems and processes
Planning and organising
Undertaking high level planning activities including scoping and developing departmental business plans
Undertaking research and analysis using a range of techniques, to support the development of business plans. The ability to source, collate and analyse statistical data, trends and patterns may be required
Conducting analysis of community needs, legislation and resources as part of the business planning process
Establishing measurable key performance indicators and targets with relevant parties, to assist in monitoring and managing departmental performance including customer satisfaction levels
Time management which involves ensuring planned marketing activities are scheduled within appropriate time frames and that schedules for implementing change are determined and amended as necessary
Analysing and evaluating a range of options in terms of their contribution to council objectives
Planning, resourcing, managing and evaluating projects. Resource management may include identifying relevant human and financial resources required and engaging in appropriate planning and control processes to achieve required resources
Self management
Monitoring own work and adjusting accordingly to meet agreed standards and expectations
Managing own work area
Undertaking self-development opportunities where necessary
Learning
Contributing to the learning community at the workplace by ensuring that relevant information on departmental activities and performance are made available for future planning and that appropriate training for staff is provided in a timely manner
Engaging in activities which promote own on-going learning requirements which may include maintaining current knowledge of legislation and common law
Undertaking formal training when required
Accessing appropriate forms of informal training and development including attending relevant seminars, reading appropriate newsletters and participating in committees
Technology
Using technology relevant to the job/role which may include the use of computers and other relevant office technology
Adapting to the use of new technology as appropriate