Subjects
15 units of competency are required for this qualification:
6 core units
9 elective units
Choose 1 elective from Group A Work health safety.
Generalist:
minimum of 4 units from Groups B-I or from elsewhere within this training package
Choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Specialisations
Human resource management specialisation:
minimum of 6 units from Group B
Choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Service delivery specialisation:
minimum of 6 units from Group C
Choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Land administration specialisation:
minimum of 6 units from Group D
Choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Injury claims administration specialisation:
minimum of 6 units from Group E
Choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Injury rehabilitation management specialisation:
minimum of 6 units from Group F
Choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Border protection specialisation:
minimum of 6 units from Group G
Choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Revenue administration specialisation:
minimum of 6 units from Group H
Choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
All elective units selected from outside this qualification must reflect the occupational learning outcomes of this AQF qualification level. Seek further advice on selecting imported units of competency in the PSP Implementation Guide.
Elective units selected must not duplicate content already covered by other units in this qualification.
Core units | |
Uphold the values and principles of public service | |
Deliver and monitor service to clients | |
Value diversity | |
Apply government processes | |
Encourage compliance with legislation in the public sector | |
Support policy implementation | |
Elective units | |
Group A: Work health safety | |
Contribute to health and safety of self and others | |
Maintain workplace safety | |
Implement and monitor WHS policies, procedures and programs to meet legislative requirements | |
Group B: Human resources management specialisation | |
Administer human resource processes | |
Provide a consultancy service for human resource management | |
Develop and provide employment management services to candidates | |
Review human resource functions | |
Support the recruitment, selection and induction of staff | |
Lead effective workplace relationships | |
Apply project time management techniques | |
Apply project human resources management approaches | |
Manage personal work priorities and professional development | |
Support employee and industrial relations procedures | |
Group C: Service delivery specialisation | |
Identify and select government service delivery options | |
Administer government service delivery requirements | |
Conduct government service delivery interviews | |
Administer delivery of financial and other benefits | |
Introduce the government service delivery model | |
Facilitate participation in government service delivery | |
Assist self-management of government service offers | |
Assist government service recipients with complex needs | |
Deal with incorrect payments and debts | |
Compose complex workplace documents | |
Work with interpreters | |
Exercise delegations | |
Group D: Land administrationspecialisation | |
Assess Crown land | |
Undertake native title assessments | |
Prepare and lodge non-claimant native title applications | |
Investigate tenure applications | |
Administer public reserves | |
Monitor reserves management | |
Coordinate land board sittings | |
Investigate Aboriginal land claims and/or applications | |
Handle compensation claims | |
Conduct an investigation | |
Give evidence | |
Undertake compliance audits | |
Group E: Injury claims administrationspecialisation | |
Process claims | |
Conduct initial claim assessments | |
Make claim determinations | |
Implement and monitor return to work plans | |
Promote and educate about injury management | |
Monitor and review injury management cases | |
Maintain injury management case files | |
Give evidence | |
Group F: Injury rehabilitation managementspecialisation | |
Undertake initial rehabilitation assessments | |
Conduct situational workplace assessments | |
Develop return to work plans | |
Implement and monitor return to work plans | |
Promote and educate about injury management | |
Monitor and review injury management cases | |
Maintain injury management case files | |
Group G: Border protectionspecialisation | |
Conduct patrols | |
Use border protection technology equipment | |
Create and maintain profiles | |
Develop surveillance flight routes | |
Review operational schedules | |
Analyse surveillance products | |
Develop operational effectiveness of detector dog teams | |
Conduct detector dog team training | |
Command operational groups | |
Examine and test firearms | |
Group H: Revenue administrationspecialisation | |
Identify and apply statute law | |
Undertake legislative decision making | |
Manage information on legal entities, relationships and properties | |
Interpret and assess contracts | |
Access applications for grants, subsidies and rebates | |
Evaluate returns-based taxes | |
Determine land tax liability | |
Determine stamp duties | |
Administer levies, fines and other taxes | |
Group I: General elective units | |
Use resources to achieve work unit goals | |
Develop and implement work unit plans | |
Provide input to change processes | |
Gather and analyse information | |
Provide a quotation | |
Provide support to Parliament | |
Undertake career planning | |
Deal with conflict | |
Use advanced workplace communication strategies | |
Compose complex workplace documents | |
Provide workplace mentoring | |
Provide workplace coaching | |
Monitor performance and provide feedback | |
Identify and treat risks | |
Develop internal and external networks | |
Work with interpreters | |
Use translation services | |
Exercise delegations | |
Use public sector financial processes | |
Procure good and services | |
Assist with specialist policy development | |
Give and receive policy information | |
Implement e-correspondence policies | |
Monitor radiation | |
Provide scientific technical support | |
Promote innovation and change through extension | |
Organise and undertake scientific/technological research | |
Undertake project work | |
Implement and monitor environmentally sustainable work practices | |
Operate as part of an emergency control organisation | |
Participate as a member of a workplace emergency initial response team | |
