Certificate IV in International Freight Forwarding (Senior Operator)

Rationale:

This qualification is designed for international freight forwarding job roles within the International Freight Forwarding Industry. Successful completion of the qualification will require competence in units of competency that relate to the job role requirements defined as aligned at AQF Level IV.


Subjects

Requirements for completion of the qualification:

A successful assessment outcome for a total of 13 units of competency comprising

6 coreunits listed below

plus

7 elective units which may be taken from the elective units listed below, or may include up to 2units drawn with appropriate contextualisation from this Training Package, and/or from Certificate IV qualifications in other relevant endorsed Training Package or accredited course.

Core units:

Field

Unit

AHandlingCargo/Stock

add topic TLIA5035A Manage international freight transfer

GTeamwork

add topic TLIG3002A Lead a work team or group

ICustomer Service

add topic TLII4005A Market services and products to clients

add topic TLII4017A Develop freight customers

RContractProcurement

add topic TLIR4001A Monitor supplier performance

add topic TLIR4002A Source goods/services and evaluate contractors

TLI41610 Certificate IV in International Freight Forwarding (Senior Operator) (continued)

Elective units:

Field

Unit

AHandlingCargo/Stock

add topic TLIA2009A Complete and check import/export documentation

add topic TLIA3010A Coordinate goods to bond premises

add topic TLIA4031A Consolidate freight

add topic TLIA4032A Organise transport of freight or goods

add topic TLIA2048A Carry out border clearance functions

add topic TLIA2049A Apply specialist permit requirements as part of customs broking activities

add topic TLIA3050A Apply GST legislation as part of customs broking activities

add topic TLIA4051A Carry out quarantine procedures

add topic TLIA4052A Carry out customs clearance practices

add topic TLIA3053A Carry out customs valuation

add topic TLIA3054A Classify commodities for the import and export of goods through customs

add topic TLIA4055A Classify complex commodities for the import and export of goods through customs

add topic TLIA4056A Carry out complex customs valuation

add topic TLIA4057A Analyse, advise on and carry out integrated border clearance transactions

DLoad Handling

add topic TLID2003A Handle dangerous goods/hazardous substances

ECommunication andCalculation

add topic TLIE3002A Estimate/calculate mass, area and quantify dimensions

ICustomer Service

add topic TLII2006A Provide freight forwarding services to customers

add topic TLII3007A Provide freight forwarding information to customers

add topic TLII4016A Service freight customers

KTechnology

add topic TLIK2010A Use infotechnology devices in the workplace

LResourceManagement

add topic TLIL4010A Assess and confirm customer transport requirements

add topic TLIL5026A Manage export logistics

OSecurity

add topic TLIO1002A Follow security procedures when working with passengers and personnel


Pathways...

    Not Applicable


Entry Requirements

Not Applicable


Licensing Information

Not Applicable


Employability Skills

Employability Skills Summary for

TLI41610 Certificate IV in International Freight Forwarding (Senior Operator)

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

Use and implement communication systems and procedures used within international freight forwarding

Read and interpret relevant regulations, instructions, manuals, notices and signs applicable to their role within international freight forwarding

Speak clearly and directly on matters related to international freight forwarding

Listen to and interpret verbal information related to their role in relation to the freight forwarding industry

Complete and check documents as part of duties, including completion of relevant forms

Recognise and interpret non-verbal signs, signals and behaviour

Use relevant communication equipment.

Teamwork

Manage interpersonal conflicts that effect the operations of international freight forwarding

Assist in the resolution of any interpersonal conflicts that may arise during the operations of international freight forwarding

Avoid and prevent the harassment of others in the workplace

Collaborate with others in the course of the operations within international freight forwarding

Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report problems arising within international freight forwarding operations

Recognise problems that may occur within international freight forwarding operations and take appropriate action to report or resolve the problems within limits of responsibility

Recognise hazards and risks in a range of international freight forwarding situations and take appropriate precautions.

TLI41610 Certificate IV in International Freight Forwarding (Senior Operator) (continued)

Initiative and enterprise

Respond appropriately to any changes in equipment, standard operating procedures and the working environment

Apply advanced product knowledge to take the initiative in completing urgent forwarding activities

Manage complex forwarding projects using a combination of initiative, enterprise and product knowledge.

Planning and organising

Manage operation and compliance of international freight forwarding regulations and legislative documentation

Follow and apply operational and emergency plans, systems and procedures

Comply with applicable customs and international freight forwarding regulations and codes of practice

Follow and apply workplace security and safety management systems and safeworking requirements

Collect and interpret information needed in the course of international freight forwarding within limits of responsibility

Manage time of self and others within the job role of international freight forwarding.

Self management

Interpret and apply applicable regulations and instructions

Follow work plans and schedules

Check own work performance.

Learning

Participate in updating of own knowledge and skills required international freight forwarding, in response to any changes in the processes and equipment used in international freight forwarding.

Technology

Operate equipment and tools required during the job role of international freight forwarding

Follow and apply operational and servicing instructions for equipment used within international freight forwarding

Follow and apply the applicable safeworking requirements and OH&S procedures when using international freight forwarding equipment and facilities.