Statement of Attainment
These units of competency from the SIT Tourism, Travel and Hospitality Training Package provide a set of skills to provide quality service tailored to the cultural and language needs of international visitors.
Audience
This skill set is for those tourism, travel and hospitality industry frontline service personnel who deal directly with visitors from international markets on a daily basis.
Subjects
The Service for International Visitors consists of:
Unit code | Unit title |
Provide service to customers | |
Show social and cultural sensitivity | |
Conduct basic oral communication in a language other than English |
Pathways...
Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, guiding, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.