Units of competency

  • SIRCCCS001 add topic Interact with pharmacy customers
  • SIRCCCS002 add topic Provide and promote services to pharmacy customers
  • SIRCCPM001 add topic Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
  • SIRCCPM002 add topic Coordinate a pharmacy quality system
  • SIRCCPM003 add topic Lead and develop pharmacy teams
  • SIRCCPM004 add topic Manage pharmacy sales and service delivery
  • SIRCCPM005 add topic Manage pharmacy premises, equipment and merchandise
  • SIRCCPM006 add topic Develop a pharmacy product and service range
  • SIRCDIS001 add topic Assist customers with prescriptions
  • SIRCDIS002 add topic Deliver medicines to customers outside the pharmacy
  • SIRCDIS003 add topic Assist in dispensing prescriptions
  • SIRCDIS004 add topic Assist in preparing dose administration aids
  • SIRCDIS005 add topic Assist in preparing extemporaneous prescriptions
  • SIRCDIS006 add topic Maintain dispensary stock
  • SIRCDIS007 add topic Administer dispensary computer systems and claims
  • SIRCDIS008 add topic Coordinate service to residential care facilities
  • SIRCHCS001 add topic Support the management of obstructive sleep apnoea
  • SIRCHCS002 add topic Supply and hire home health care aids and equipment
  • SIRCHCS003 add topic Test blood pressure and advise on self-monitoring
  • SIRCHCS004 add topic Test blood glucose and advise on equipment and services for diabetes management
  • SIRCHCS005 add topic Provide Australian Needle and Syringe Program services
  • SIRCHCS006 add topic Coordinate pharmacy health promotions
  • SIRCIND001 add topic Work effectively in a community pharmacy
  • SIRCIND002 add topic Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
  • SIRCINF001 add topic Use pharmacy practices for infection control
  • SIRCPPA001 add topic Assist customers with vitamins, minerals and supplements
  • SIRCPPA002 add topic Assist customers with eye and ear care products
  • SIRCPPA003 add topic Assist customers with first aid products
  • SIRCPPA004 add topic Assist customers with oral care products
  • SIRCPPA005 add topic Assist customers with cough and cold relief products
  • SIRCPPA006 add topic Assist customers with skin and anti-fungal products
  • SIRCPPA007 add topic Assist customers with pregnancy and maternal health products and services
  • SIRCPPA008 add topic Assist customers with products for gastro-intestinal conditions
  • SIRCPPA009 add topic Assist customers with allergy relief products
  • SIRCPPA010 add topic Assist customers with analgesic and anti-inflammatory products
  • SIRCPPA011 add topic Assist customers with baby and infant care products
  • SIRCPPA012 add topic Assist customers with asthma-care aids and equipment
  • SIRCPPA013 add topic Assist customers with smoking cessation products
  • SIRCPPA014 add topic Assist customers with continence management products
  • SIRCPPA015 add topic Assist customers with wound care products
  • SIRCPPA016 add topic Assist customers with diet, nutrition and weight-management products and services
  • SIRCPPA017 add topic Assist customers with complementary medicines
  • SIRCPPA018 add topic Assist customers with women’s and men’s health care products
  • SIRRFSA001 add topic Handle food safely in a retail environment
  • SIRRFSA002 add topic Supervise a food safety program
  • SIRRINV001 add topic Receive and handle retail stock
  • SIRRINV002 add topic Control stock
  • SIRRMER001 add topic Produce visual merchandise displays
  • SIRRMER002 add topic Merchandise food products
  • SIRRMER003 add topic Coordinate visual merchandising activities
  • SIRRMER004 add topic Develop visual merchandising creative concepts
  • SIRRMER005 add topic Implement visual merchandising concepts
  • SIRRMER006 add topic Achieve visual merchandising targets
  • SIRRMER007 add topic Design and install visual merchandising displays
  • SIRRMER008 add topic Plan and style merchandise photo shoots
  • SIRRMER009 add topic Plan and organise display lighting
  • SIRRMER010 add topic Style using visual merchandising aids
  • SIRRMER011 add topic Design and install merchandise signage
  • SIRRMER012 add topic Develop retail space and product management plans
  • SIRRMER013 add topic Develop visual merchandising guidelines
  • SIRRMER021 add topic Design and construct visual merchandising display element
  • SIRRMER022 add topic Develop and implement creative photographic styling solution
  • SIRRMER023 add topic Develop a visual merchandising brand strategy
  • SIRRMER024 add topic Create in-store customer brand experience
  • SIRRMER025 add topic Explore professional practice in visual merchandising career pathways
  • SIRRMRM001 add topic Plan merchandise buying strategy
  • SIRRMRM002 add topic Develop a merchandise strategy
  • SIRRMRM003 add topic Conduct a post-trade analysis
  • SIRRMRM004 add topic Develop a merchandise financial plan
  • SIRRMRM005 add topic Develop a category financial plan
  • SIRRMRM006 add topic Plan a merchandise product range
  • SIRRMRM007 add topic Negotiate and establish supply arrangements
  • SIRRMRM008 add topic Develop a merchandise promotional plan
  • SIRRMRM009 add topic Plan merchandise buying trips
  • SIRRMRM010 add topic Plan product development
  • SIRRMRM011 add topic Manage merchandise quality and compliance
  • SIRRRTF001 add topic Balance and secure point-of-sale terminal
  • SIRRRTF002 add topic Monitor retail store financials
  • SIRRRTF003 add topic Drive retail profitability
  • SIRRSTR001 add topic Undertake strategic planning in retail
  • SIRRSTY001 add topic Style the customer
  • SIRWFIN001 add topic Complete debtor processes
  • SIRWSLS001 add topic Process product and service data
  • SIRWSLS002 add topic Analyse and achieve sales targets
  • SIRWSLS003 add topic Build sales of branded products
  • SIRWSLS004 add topic Optimise customer and territory coverage
  • SIRXCEG001 add topic Engage the customer
  • SIRXCEG002 add topic Assist with customer difficulties
  • SIRXCEG003 add topic Build customer relationships and loyalty
  • SIRXCEG004 add topic Create a customer-centric culture
  • SIRXCEG005 add topic Maintain business to business relationships
  • SIRXCEG006 add topic Provide online customer service
  • SIRXCEG007 add topic Develop online customer service standards
  • SIRXCEG008 add topic Manage disrespectful, aggressive or abusive customers
  • SIRXCEG009 add topic Manage workplace responses to disrespectful aggressive or abusive customer behaviour.
  • SIRXCHA001 add topic Facilitate the change process
  • SIRXCHA002 add topic Lead the change process
  • SIRXCOM001 add topic Communicate in the workplace to support team and customer outcomes
  • SIRXCOM002 add topic Work effectively in a team
  • SIRXCOM003 add topic Promote team cohesion
  • SIRXDLV001 add topic Deliver food products
  • SIRXECM001 add topic Monitor and interpret online data analytics
  • SIRXECM002 add topic Prepare digital content
  • SIRXECM003 add topic Design an ecommerce site
  • SIRXHRM001 add topic Recruit, select and induct team members
  • SIRXHRM002 add topic Maintain employee relations
  • SIRXHWB001 add topic Maintain personal health and wellbeing
  • SIRXHWB002 add topic Promote workplace health and wellbeing
  • SIRXIND001 add topic Work effectively in a service environment
  • SIRXIND002 add topic Organise and maintain the store environment
  • SIRXIND003 add topic Organise personal work requirements
  • SIRXIND004 add topic Plan a career in the retail industry
  • SIRXIND005 add topic Develop personal productivity
  • SIRXIND006 add topic Review retail business fundamentals
  • SIRXMGT001 add topic Supervise and support frontline team members
  • SIRXMGT002 add topic Lead a frontline team
  • SIRXMGT003 add topic Provide leadership to others
  • SIRXMGT004 add topic Plan and manage retail projects
  • SIRXMGT005 add topic Lead the development of business opportunities
  • SIRXMKT001 add topic Support marketing and promotional activities
  • SIRXMKT002 add topic Use social media to engage customers
  • SIRXMKT003 add topic Manage promotional activities
  • SIRXMKT004 add topic Undertake digital marketing activities
  • SIRXMKT005 add topic Develop a marketing strategy
  • SIRXMKT006 add topic Develop a social media strategy
  • SIRXMKT007 add topic Develop a digital marketing plan
  • SIRXOSM001 add topic Identify and review social media and online platforms for organisational use
  • SIRXOSM002 add topic Maintain ethical and professional standards when using social media and online platforms
  • SIRXOSM003 add topic Use social media and online tools
  • SIRXOSM004 add topic Analyse performance of social media and online business tools
  • SIRXOSM005 add topic Develop a basic website for customer engagement
  • SIRXOSM006 add topic Develop and manage social media and online strategies
  • SIRXOSM007 add topic Manage risk to organisational reputation in an online setting
  • SIRXPDK001 add topic Advise on products and services
  • SIRXPDK002 add topic Advise on food products and services
  • SIRXPDK003 add topic Advise on health and nutritional products and services
  • SIRXRSK001 add topic Identify and respond to security risks
  • SIRXRSK002 add topic Maintain store security
  • SIRXRSK003 add topic Manage risk in the retail environment
  • SIRXSLS001 add topic Sell to the retail customer
  • SIRXSLS002 add topic Follow point-of-sale procedures
  • SIRXSLS003 add topic Achieve sales results
  • SIRXSLS004 add topic Drive sales results
  • SIRXSLS005 add topic Plan to trade internationally
  • SIRXSTR001 add topic Develop an ecommerce strategy
  • SIRXTAD001 add topic Train others in frontline tasks
  • SIRXTAD002 add topic Develop the retail frontline
  • SIRXTAD003 add topic Coach others for success
  • SIRXWHS001 add topic Work safely
  • SIRXWHS002 add topic Contribute to workplace health and safety
  • SIRXWHS003 add topic Maintain workplace safety