- AURC365722A - Estimate complex jobs
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AURC365722A Mapping and Delivery Guide
Estimate complex jobs
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | AURC365722A - Estimate complex jobs |
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Description | This unit of competency covers the competence required to estimate the time requirements for complex jobs, source requirements, gather cost estimates from external service providers and document quotations. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit of competency applies to retail, service and repair complex estimation work within the repair sector of the automotive industry.Work requires individuals to demonstrate discretion, judgement and problem-solving skills in managing own work activities and contributing to a productive team environment.Work is carried out in accordance with award provisions.Competence may be demonstrated in a workplace environment or simulated workplace. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Estimate time requirements for jobs |
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Element: Source parts |
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Element: Identify subcontract testing and/or service/ repair work costs for incorporation into the total estimated cost |
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Element: Estimate total job costs |
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Element: Report estimations to customer |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of: observing safety procedures and requirements communicating effectively with others involved in or affected by the work selecting methods and techniques appropriate to the circumstances completing preparatory activity in a systematic manner estimating in accordance with workplace requirements estimation is carried out to manufacturer/component supplier requirements estimation of the work completed within workplace timeframes report presented to customer is in compliance with workplace requirements. |
Context of and specific resources for assessment | This unit will normally need to be assessed as a discrete entity. Performance may involve the application of a range of contributory competencies. Assessment of this unit must be completed on the job or in a simulated work environment which reflects a range of quality processes and procedures. The prescribed outcome must be able to be achieved without direct supervision. The competence should be assessed within the context of the qualification being sought. The following should be made available: a workplace or simulated workplace enterprise stationery, telephone and forms/business documents repair order, job cards and quotes/estimates computer and software, calculator hand tooling, workshop equipment access to information |
Method of assessment | It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements. Evidence of being able to: access, interpret and apply service information identify estimating and job costing procedures accurately estimating time required for a job involving sublet work and/or a mix of service/repair disciplines (e.g. mechanical, electrical and body) estimate on a wide variety of jobs, including non-routine jobs justify a repair job deemed to be 'viable' from a cost perspective justify a replacement/repair decision according to quality standards and legal requirements use service tooling and equipment observe safety procedures and requirements provide customer service prepare service reports communicate with customers orally and in writing maintain workplace documents. |
Guidance information for assessment |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills |
research and interpretive skills sufficient to locate, interpret and apply manufacturer/component supplier procedures, workplace policies and procedures analytical skills required for the identification and analysis of technical information plain English literacy and communication skills in relation to dealing with customers and team members questioning and active listening skills for example when obtaining information from customers oral communication skills sufficient to convey information and concepts to customers as applied to own work activities, including making good use of time and resources, sorting out priorities and monitoring own performance interacting effectively with other persons both on a one-to-one basis and in groups, including understanding and responding to the needs of a customer and working effectively as a member of a team to achieve a shared goal use mathematical ideas and techniques such as number and space and techniques, e.g. estimation and approximation, for practical purposes apply problem-solving strategies in purposeful ways, both in situations where the problem and the desired solution are clearly evident and in situations requiring critical thinking and a creative approach to achieve an outcome combine the physical and sensory skills needed to operate equipment with understanding of scientific and technological principles needed to explore and adapt systems |
Required knowledge |
Knowledge of: OHS regulations/requirements, equipment, material and personal safety requirements principles of estimating and job costing enterprise quality procedures work organisation and planning processes contract law sale-contracting principles written communication and report writing skills procedures relevant to application oral communication skills procedures relevant to application |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Variables | Variables may include: jobs involving subcontracted work jobs involving a mix of vocations (e.g. mechanical, body and electrical) non-routine jobs |
Methods | Methods include: written and verbal communication sourcing of parts estimating costs documentation |
Legislative requirements | Legislative requirements may include: state/territory OHS legislation, manufacturer/component supplier specifications and safe operating procedures environmental requirements, manual handling procedures and insurance requirements |
Information/documents | Information/documents may include: manufacturer/component supplier specifications enterprise operating procedures customer requirements industry/workplace codes of practice |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
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Time estimates for job requirements are calculated based on warranty times, staff estimates, standard service/repair times, specifications, and subcontracted timeframes | |||
Service/repair times are estimated and compared to documented estimate to ensure repair job is viable | |||
Turn-around times for work completed by subcontractor are incorporated into total time estimates | |||
Viability of replacement compared to repair is ascertained to meet quality standards and legal requirements | |||
Part requirements are determined to ensure cost constraints are met | |||
Parts and consumables required for the job are ordered | |||
Parts are sourced externally when internal stock is not available to meet customer requirements | |||
Estimate is documented | |||
Service/repair requirements, procedures and costs are documented in a logical order | |||
Service/repair requirements are documented in detail | |||
Estimate is relevant to the identified service/repair requirements | |||
Potential variations are noted on the estimate | |||
External service providers are given a clear outline of the work and time requirements of the job | |||
Job cost estimate is documented and agreed with external service providers | |||
Parts and consumables are costed according to industry and/or enterprise pricing standards | |||
Supplementary estimate is prepared, to gain authorisation from owner for additional service/repairs | |||
Final estimate is documented | |||
Authorisation is gained from customer to commence work and/or undertake supplementary work | |||
Report of findings is completed in the enterprise-approved format | |||
Customer is advised of the estimation | |||
Job card is completed and delivered to appropriate persons |
Forms
Assessment Cover Sheet
AURC365722A - Estimate complex jobs
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
AURC365722A - Estimate complex jobs
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: