CASR Part 61 Manual of Standards aeronautical knowledge relevant to the role of pilot in command cockpit management: crew coordination: distribution of responsibilities working with a crew concept crew cooperation: small group dynamics (norms, atmosphere, pressure, communication, structure) conflict management leadership, style of management: concern for performance concern for people democratic versus autocratic style encouraging inputs and feedback optimising flight crew performance in flight correcting crew coordination deficiencies communication: verbal and non-verbal communication one and two-way communication effects of different communication styles miscommunication (including cultural misunderstandings) effective decisionmaking processes: identify problems and causal factors assess component parts systematically and logically employ analytical techniques to identify solutions and consider the value and implications of each generate solutions and/or alternative courses of action assess alternative solutions and risks with other flight crew members determine course of action communicate decision and delegate tasks to flight crew monitor progress against agreed plan evaluate decisions in line with changing circumstances ensure decisionmaking is improvement-focused and directed towards achieving optimum outcomes fatigue risk management processes: proactive predictive reactive hazard identification, risk analysis and control human performance and its limitations, including the senses, memory and situational awareness judgement and decision-making: pilot judgement concepts: types of judgement motor skills and human factors aeronautical decision-making: decision-making concepts pilot responsibilities behavioural aspects identification of hazardous attitudes: physical factors psychological factors social influences and interface between people pilot judgement awareness: risk assessment cockpit stress management applying decision-making concepts: practical application managing resources safety awareness relevant problems that may occur and actions to overcome them procedures for maintaining situational awareness procedures for transferring aircraft control between flight crew members standard radiotelephony phraseology systematic scanning techniques task allocation and management threat and error management (TEM) principles use of navigational computers and equipment workload, stress and time pressure management. |