Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBCMM201 Mapping and Delivery Guide
Communicate in the workplace
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | BSBCMM201 - Communicate in the workplace |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to communicate in the workplace including gathering, conveying and receiving information and completing routine written correspondence.It applies to individuals who perform a range of routine workplace communication tasks using a limited range of practical skills and fundamental knowledge of effective listening, questioning and non-verbal communication in a defined context under direct supervision or with limited individual responsibility.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Gather, convey and receive information and ideas |
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Element: Complete workplace documentation and correspondence |
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Element: Communicate in a way that responds positively to individual differences |
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