Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBHRM510 Mapping and Delivery Guide
Manage mediation processes
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | BSBHRM510 - Manage mediation processes |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to develop, implement and review guidelines and procedures for mediation within an organisation, or on behalf of an organisation.It applies to individuals who have a role in human resource management of mediation within their organisation, or who may work as consultants providing mediation services to organisations ensuring the policy framework required for the management of mediation and the skills associated with the provision of mediation.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop mediation guidelines |
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Element: Prepare for mediation |
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Element: Settle dispute through mediation |
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Element: Finalise and review mediation |
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