Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCCCS020 Mapping and Delivery Guide
Respond effectively to behaviours of concern
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | CHCCCS020 - Respond effectively to behaviours of concern |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.The unit applies to workers in any context exposed to difficult and challenging behaviour.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Elements define the essential outcomes | ||||||||
Element: Identify behaviour and plan response |
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Element: Apply response |
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Element: Report and review incidents |
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